Critical HR Skills for Non-HR Personnel

Course Objectives

• By the end of this program, participants are able to:

  • Understand the role and functions of HRM in an organization
  • Have awareness of the relevant Employment Act requirements in managing subordinates
  • Understand the permitted disciplinary actions and procedures
  • Know how to design interview questions and conduct interview to get the right match
  • Managing Probationer and employee’s performance objectively
  •          Protect your Organization interest and Employee’s morale

Target Audience

• Heads of Department and Departmental Managers
• Line Managers / Executives / Supervisors / Team Leaders
• Newly promoted HR Managers
• HR Managers not from HR background
• Human Resource Executives and Assistants
• Business Owners and Employers
• Upskilling or Refresher purposes

Methodology

• Interactive Presentation
• Industrial Court Case Studies and Analysis
• Practical exercises
• Quizzes
• Questions and Answers

Course Modules

Evolution of Human Resource Management

Recruitment and Selection

Employment

Employee’s Development and Performance Management

Applications of the Employment Laws

Permitted Disciplinary Procedures

Employment Trade Dispute