Behavioral Communication Enhancement

Course Objectives

To help participants to:-

• Appreciate the uniqueness of individuals in the scope of communication
• Build trust and gain respect from co-workers
• Overcome communication barriers and misunderstanding to foster better relationship and understanding of your colleagues
• Understand your body language and the impact on communication outcome
• Enhance the management of verbal intelligence
• Use the power of language to influence, motivate and win “customers”
• Sharpen listening skills through better understanding of the types and profiles of listeners

Target Audience

This program is suitable for Executives and Managers.

Methodology

This stimulating program will maximize understanding and learning through 40% lecture, 60% practical assignments, behavioral and NLP techniques, profiling and assessments, highly interactive that require energized participation, games & video clips, group exercise and sharing, vocal and word pronunciation activities.

Course Modules

• Module 1 – Fundamentals Behavioral Communication
• Module 2 – Behavioral Communication Building Block
• Module 3 – Managing Non-Verbal Behavioral Communication
• Module 4 – Managing Verbal Behavioral Communication