Business Communication In English (Speaking And Writing Skills)

Course Objectives

Keen awareness of positive personal, professional and corporate image with business
communication in English

• Develop increased confidence in oral communication at workplace and social gathering
• Awareness on common error in English usage
• Understand email etiquette
• Understand writing and oral business protocol
• Harness techniques of effective business writing

Target Audience

This program is suitable for staff who intend to improve on verbal and written business communication,
writing memos, e-mails, letters and reports. It caters to all levels within an organization.

Methodology

This stimulating program will include

• 30% theory facilitation 70% activities-based workshop
• Pre- and post-course assessment – objective and written
• Games, activities, video clips and role-plays to make learning fun and effective
• Writing assignments flashed on screen for discussion and feedback
• Highly interactive coaching
• Group and pairing discussion and sharing
• On-site Requirement
• Laptop with battery charger
• Sufficient power points
• Thumb drive

Course Modules

• Module 1 – The Essence Of Business Communication
• Module 2 – Speaking English With Accuracy And Confidence
• Module 3 – Grammar And Vocabulary Made Easy
• Module 4 – Toolbox For Results-Driven Business Writing
• Module 5 – Professional Email And Email Etiquette