Effective Store Management Training for Store Managers

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Course Objectives

  • Understand the motivation and engagement
  • Apply the right leadership styles
  • Know the coaching methodology
  • How to manage different personality : Eagle , Peacock , Owl and Dove
  • Understand how important is building a successful team
  • Give crystal clear feedback that their agents will understand – the first time
  • Establish ownership & accountability , positive mindset and environment in the store
  • Communicate powerfully and confidently in meetings
  • Learn the strategy to give feedback to beauty consultants

Target Audience

Store Managers/Supervisors

Methodology

Lectures, case studies, management assessment, relevant video clips, and interactive management games

Course Modules

  • Module 1 : Understand Your Role As A Store Supervisor
  • Module 2 : Effective Strategy To Achieve Your Store Objective & KPI
  • Module 3: Developing Effective Leadership Skills
  • Module 4: How To Coach The Retail Associates
  • Module 5: Building a High-Performance & High Morale Team
  • Module 6: Effective Communication Skills & Understand Different Personality
  • Module 7: Giving & Receiving Feedback
  • Module 8: Time Management

Get To Know The Trainer

Trainer Casey

 4.5

Casey , a 27 years sales, management and team building training specialist is acclaimed as one of Malaysia’s most dynamic and inspiring public speaker since 1985 and has steadily increased his stature as one of the leading speakers in this region.  He holds a Bachelor Degree in Applied Economics from University of Malaya and a Diploma in Management from the US. Fluent in three (3) languages, (English, Bahasa Malaysia, and Mandarin), he is an extremely sought after training specialist both locally and internationally

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FREE QUOTATION!

COURSE INCLUDES

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • Trainer logistic to client`s place

COURSE BENEFITS

  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • Cheapest available (*we will price match!)
  • Money-Back-Guaranteed Quality
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM2,670/DAY

RRP RM3,820/DAY   SAVE RM1,150

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

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