Management > Effective Store Management Training for Store Managers

Effective Store Management Training for Store Managers

Course Objectives

Understand the motivation and engagement
Apply the right leadership styles
Know the coaching methodology
How to manage different personality : Eagle , Peacock , Owl and Dove
Understand how important is building a successful team
Give crystal clear feedback that their agents will understand – the first time
Establish ownership & accountability , positive mindset and environment in the store
Communicate powerfully and confidently in meetings
Learn the strategy to give feedback to beauty consultants

Target Audience

Store Managers/Supervisors

Methodology

Lectures, case studies, management assessment, relevant video clips, and interactive management games

Course Modules

Module 1 : Understand Your Role As A Store Supervisor
Module 2 : Effective Strategy To Achieve Your Store Objective & KPI
Module 3: Developing Effective Leadership Skills
Module 4: How To Coach The Retail Associates
Module 5: Building a High-Performance & High Morale Team
Module 6: Effective Communication Skills & Understand Different Personality
Module 7: Giving & Receiving Feedback
Module 8: Time Management

Get To Know The Trainer

Trainer Casey

4.5

Casey , a 27 years sales, management and team building training specialist is acclaimed as one of Malaysia’s most dynamic and inspiring public speaker since 1985 and has steadily increased his stature as one of the leading speakers in this region. He holds a Bachelor Degree in Applied Economics from University of Malaya and a Diploma in Management from the US. Fluent in three (3) languages, (English, Bahasa Malaysia, and Mandarin), he is an extremely sought after training specialist both locally and internationally

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