Facilitation For Effective QCC At Work

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Course Objectives

  • The role of the QCC facilitator.
  • Personal attributes and skills.
  • Theories of successful teamwork and self managing teams.
  • Winning Teams – their attributes and group dynamics.
  • People skills,
  • Causes of poor results and how they can be avoided.
  • The facilitators role in the organization, relation to upper, middle management, the specialists and supervision.

Target Audience

Department Heads, Engineers, Supervisors and Shop-floor Operators who will be concerned with the support or Facilitation of Improvement teams.

Methodology

  • Lively interactive two-way training facilitation.
  • Participants will be taught to analyze and use the appropriate approach for different situations, issues and problems at the workplace.
  • Participants are required to brainstorm possible project ideas that could be recommended to senior management for implementation.

Course Modules

  • Module 1 – Revisiting Quality Control Circles and Quality.
  • Module 2 – Roles and Responsibilities.
  • Module 3 – Team Dynamics.
  • Module 4 – Feedback That Builds Confidence and Success
  • Module 5 – Observant Listening
  • Module 6 – QCC Dynamics

Get To Know The Trainer

Trainer Sudesh

Trainer Sudesh

 4.5

The trainer holds a Bachelor of Science qualification from the Universiti Putra Malaysia and is certified ISO 9001:2000 Lead Assessor. With more than 8 years of experience in the field of quality training, he is most certainly among one of the reputable speakers in the local training industry. Taking the trainer profession seriously he specializes in the quality domain, helping individuals and organizations in achieving quality excellence.

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FREE QUOTATION!

COURSE INCLUDES

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • Trainer logistic to client's place

COURSE BENEFITS

  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • Cheapest available (*we will price match!)
  • Money-Back-Guaranteed Quality
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM1,735/DAY

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

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