The Art of Leadership – Communication (Online Training)

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Course Objectives

The Art of Leadership Communication aims to equip leaders with ability to engage and connect with others in a meaningful way. In this program, we begin by building your knowledge on fundamental communication concepts. Then, we enhance them by sharing strategies and techniques to become an effective communicator.

  • Understand the fundamentals of effective communication
  • Speak, listen and respond like a leader
  • Communicate assertively
  • Provide constructive feedback

 

Target Audience

Managers, Supervisors, Team Leaders and Executives who need to understand how they relate the others and modify their communication to be more effective in their interactions in order to achieve positive outcomes.

Methodology

This course is highly interactive and uses diverse teaching methods (i.e. self-assessments, lectures role-plays, group discussions, activities and videos) to accommodate different learning styles. This training will also leverage on participant’s personal life and work experiences.

Course Modules

  • MODULE 1: Introduction

  • MODULE 2: Forming Relationships

  • MODULE 3: The Communication Process

  • MODULE 4: Communication Components

  • MODULE 5: The 3 Stages of Communication

  • MODULE 6: Communicating Assertively

  • MODULE 7: Communicating with Different Personalities

  • MODULE 8: Communicating in the “New Norm”

Get To Know The Trainer

Trainer Indy

 4.5

Indy has more than 13 years of experience in the IT-BPO (Information Technology-Business Process Outsourcing) industry. He has worked for VADS Bhd., Atos Services (M) Sdn. Bhd., DXC Malaysia Sdn. Bhd. and Thomas Duryea Logicalis Asia Pacific MSC Sdn. Bhd. He is an experienced Technical Support Engineer, Quality Specialist, Service Improvement Specialist, Professional Trainer and Training and Quality Manager. He specializes in soft-skills and leadership development programs.

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FREE QUOTATION!

COURSE INCLUDES

  • 7 Hours (3.5 hrs X 2 days) of Training
  • e-Certificate of Completion
  • Training e-Manual

COURSE BENEFITS

  • 1 or 25 pax, same price
  • Confirmed-to-run even for 1 pax
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM599/DAY

*T&C Applies

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