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Course Objectives

Target Audience

Secretaries and PA’s

Methodology

As much as possible this module employs a practical workshop-style “experiential learning” approach which includes simulations, role play, team discussions, experience sharing, and case studies related to the organisation’s actual business will be used as much as possible.

Course Modules

Get To Know The Trainer

Trainer Ismail

Trainer Ismail

 4.5

Ismail has 22 years of working experience, having held several executive and managerial positions, including about 12 years in education and training. He started his career as a Technical Officer with the Ministry of Education, Malaysia. He then joined a privately-run educational institution in Kuala Lumpur as a Principal. He was later appointed to be the Head of Human Resources and was responsible for the training and development of about 100 teaching and administrative personnel. Before becoming a full-time training consultant, Ismail served as the Central HR Training Coordinator for Standard Chartered Bank Malaysia Bhd.

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