PREMIUM COURSE

Successful Administrative & Office Management Skills

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Course Objectives

  • Acquire professional attitudes to tackle their jobs with excellence
  • Cut down unproductive time and increase quality hours
  • Build good rapport with others, internally and externally
  • Accomplish more with effective planning and prioritizing workload
  • Provide quality customer services that increases customer satisfaction

Target Audience

This program is suitable for secretaries, personal assistants, office managers all admin staff

Methodology

This stimulating program will maximizes the understanding and learning through experimental learning, mini lectures, short inspirational stories, group discussion, role-playing and class activities

Course Modules

  • “Module 1 – Your Attitude, Role, Responsibilities And Challenges
  • Module 2 – Manage Quality, Time And Priorities Effectively
  • Module 3 – Management Functions And Key Elements
  • Module 4 – Tools For Communication And Person –To-Person Success
  • Module 5 – Manners And Etiquette For The Professionals
  • Module 6 – Other Practical Administrative Skills For Workplace Communication
  • Module 7 – Building Self Confidence And Personality

Get To Know The Trainer

Trainer Anita

Trainer Anita

 4.5

Anita has intense dedication towards improving personal and organizational performances. With a track record of 9 years in the corporate sector, Anita brings extensive experience from the corporate world and is now considered amongst the new breed of dynamic “Human Relations Trainers” blending practical concerns. She is a certified NLP Practitioner who believes one needs to be able to communicate with and influence oneself, family, friends, colleagues or clients. She believes that professionally, everyone needs to understand how important it is to be able to make oneself understood and to influence effectively. It takes a real skill to understand and grasp new concepts quickly from others and to be able to communicate at all levels.

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FREE QUOTATION!

COURSE INCLUDES

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • Trainer logistic to client`s place

COURSE BENEFITS

  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • Cheapest available (*we will price match!)
  • Money-Back-Guaranteed Quality
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM2,000/DAY

RRP RM2,860/DAY   SAVE RM860

*T&C Applies

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