S.O.P Training

Course Objectives

  • Identify types of misconduct.
  • Understand what a Domestic Inquiry (D.I.) is
  • Learn how to conduct a D.I.
  • Understand the importance of proper conduct of D.I.
  • Learn points that must be remembered at the D.I.
  • Understand what constitutes a defective D.I.

Target Audience

  • Non-HR Managers
  • Executives
  • HOD’s required to serve on D.I. Panel.
  • Personnel involved in disciplinary action decision including dismissal.

Methodology

  • Interactive Lectures
  • Discussion
  • Group Dynamics & Workshops
  • Case Studies
  • Video
  • Individual / Group

Course Module

  • Module 1: SOP – Standard Operating Procedures
  • Module 2: Identify the Role of SOPs As Part OF the Documenting System
  • Module 3: Examine the Different Controls Which Govern SOPs And How They Control Documentation
  • Module 4: Evaluate Your SOP requirements And Organize Your Team Accordingly
  • Module 5: Establish And Define Your SOP Format
  • Module 6: Understand The Writing Techniques For Your SOPs
  • Module 7: Introduce Different Ways Of Presenting And Formatting SOPs
  • Module 8: Examine The Management Aspects Of Your SOPs

Get To Know The Trainer

Trainer Tarmizi

 4.5

Tarmizi , 43 years old, married with 4 kids and from  Gunung Rapat Ipoh. His qualification is Master of Business Administration in Human Resource Management from The University of Michigan with 23 years’ experience in handling of full HR spectrum with 12 years in Managerial level and 7 years in handling of group HR. Along  his carrier  in Human Resource, he was rewarded as a best Manager for Cooperative in Malaysia from KPDNKK through Maktab Koperasi Malaysia in year 2014. In year 2016, he was certified  as a trainer from Human Resource Development Fund (HRDC).

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RM1,999/DAY

RRP RM2,860/DAY   SAVE RM861

*T&C Applies

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