Enhancing Business Correspondence (Online Training)

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Course Objectives

Business correspondence must subscribe to conventions, apply a higher form of English, and have proper grammar

  • To craft correspondences which “lock” the recipient into responding
  • To apply principles of quality in writing
  • To distinguish the different genres of writing
  • To capture the essence of the message business-like
  • To eliminate non-standard English

Target Audience

Clerks and above

Methodology

  • E-Manual will be on-line.
  • Content and Exercises are on pptx.
  • Responses can be face-to-face or submitted on-line and reviewed.

Course Modules

  • Module 1: Introduction

  • Module 2: Overview of Business Writing

  • Module 3: Convention in Correspondence

  • Module 4: Formal versus Informal E-mail

  • Module 5: Significant Content

  • Module 6: Personalized Writing

  • Module 7: Enhancing Writing

  • Module 8: Eliminating Distractions

  • Module 9: Dealing with Rally E-mail

Get To Know The Trainer

Trainer Fakitah

Trainer Fakitah

 4.5

Kit is a speaker for the local and international audiences. She has served organisations varying from the SMEs to the multinationals with clients from the tea lady right up to the CEO. Her background ranges from corporate, industrial, academic to research. She has done a stint as the Administrator of United Nations Global Compact Local Network, Malaysia.

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FREE QUOTATION!

COURSE INCLUDES

  • 7 hours of Live Online / Virtual Training
  • E-WorkBook
  • Pre & Post Assessment
  • E-Cert

COURSE BENEFITS

  • Continuous Support of Whatsapp
  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM999/DAY

RRP RM1,250/DAY   SAVE RM251

*T&C Applies

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