Effective Communication with EQ

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Course Objectives

  • Assess Your Own EQ Levels
  • How to communicate calmly and professionally under pressure
  • How to listen effectively so you understand what you need to do
  • How to choose the best response
  • How to structure your responses effectively
  • Common barriers to productive communication: Ways to overcome them
  • Effective questioning skills that provide you information
  • Presenting your ideas with clarity
  • How to reinforce your presentations using vivid language and compelling evidence.

Target Audience

Executives who must understand how the relate the others the way they communicate affects others and may need to modify their communication to be more effective in their interactions with colleagues, superiors, staff, and clients or customers.
1st time managers, Junior Managers to Senior Managers, Team Leaders, Business/Functional Stream leaders, Individual contributors

Methodology

Participants are encouraged to apply whatever practical and job experiences they have gained to group and class discussions. This course is highly interactive and uses diverse teaching methods (lectures, cases, role-plays, group work, pair discussions, and videos) to accommodate different learning styles.

Course Modules

Module 1: Increase Emotional Intelligence
MODULE 2: Create A Path Toward Synchronized Communication
MODULE 3: Excellence In Communication
MODULE 4: Excellence In Communication Active Listening
MODULE 5: Effective Communication
MODULE 6: Presenting your ideas effectively

Get To Know The Trainer

Trainer Anita

 4.5

Anita has intense dedication towards improving personal and organizational performances. With a track record of 9 years in the corporate sector, Anita brings extensive experience from the corporate world and is now considered amongst the new breed of dynamic “Human Relations Trainers” blending practical concerns. She is a certified NLP Practitioner who believes one needs to be able to communicate with and influence oneself, family, friends, colleagues or clients. She believes that professionally, everyone needs to understand how important it is to be able to make oneself understood and to influence effectively. It takes a real skill to understand and grasp new concepts quickly from others and to be able to communicate at all levels.

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FREE QUOTATION!

COURSE INCLUDES

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • Trainer logistic to client`s place

COURSE BENEFITS

  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • Cheapest available (*we will price match!)
  • Money-Back-Guaranteed Quality
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM1,999/DAY

RRP RM2,860/DAY   SAVE RM861

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

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