Customer Service > Mastering Excellent Customer Service Skills & Managing Difficult Customers
This program is suitable for Executive or NON-Executive level of employees that need to deal with customers
This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities.
4.5
Casey , a 27 years sales, management and team building training specialist is acclaimed as one of Malaysia’s most dynamic and inspiring public speaker since 1985 and has steadily increased his stature as one of the leading speakers in this region. He holds a Bachelor Degree in Applied Economics from University of Malaya and a Diploma in Management from the US. Fluent in three (3) languages, (English, Bahasa Malaysia, and Mandarin), he is an extremely sought after training specialist both locally and internationally
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RM2,670/DAY
RRP RM3,820/DAY SAVE RM1,150
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