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Business Communication: Fundamentals of Business Writing and Minutes of Meeting

Business Communication: Fundamentals of Business Writing and Minutes of Meeting
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Trainer Anita

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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Building Your Communication Skills For Today’s Business

Building Your Communication Skills For Today’s Business
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Corporate PR Communication Training

Corporate PR Communication Training
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Enhance E-Mail using META NLP (Technical Writing)

Enhance E-Mail using META NLP (Technical Writing)
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RRP RM2,860/day   SAVE RM860

7 Habits of Highly Adaptive Leaders

7 Habits of Highly Adaptive Leaders
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PERSUASIVE AND INFLUENTIAL PRESENTATION SKILLS USING NLP

PERSUASIVE AND INFLUENTIAL PRESENTATION SKILLS USING NLP
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SPEAKPEAK – PRESENTING WITH IMPACT AND PURPOSE DURATION

SPEAKPEAK – PRESENTING WITH IMPACT AND PURPOSE DURATION
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EFFECTIVE BUSINESS WRITING AND PROFESSIONAL PRESENTATION SKILLS

EFFECTIVE BUSINESS WRITING AND PROFESSIONAL PRESENTATION SKILLS
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RRP RM3,815/day   SAVE RM1,145

AMAZING CUSTOMER SERVICE

AMAZING CUSTOMER SERVICE
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RRP RM2,670/day   SAVE RM800

COMMUNICATION AND INTERPERSONAL SKILLS

COMMUNICATION AND INTERPERSONAL SKILLS
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RRP RM2,670/day   SAVE RM800

DYNAMIC SPEAK!

DYNAMIC SPEAK!
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Partnering & Engaging Your Boss

Partnering & Engaging Your Boss
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RRP RM4,765/day   SAVE RM1,430

Professional Business Writing

Professional Business Writing
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Customer Satisfaction using NLP

Customer Satisfaction using NLP
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Customer Service and Handling Complaints

Customer Service and Handling Complaints
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Managing Generational Gaps in the Workplace

Managing Generational Gaps in the Workplace
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Retail Store Management Training

Retail Store Management Training
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Situational Leadership Skills Training

Situational Leadership Skills Training
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The Contact Centre Training / Crisis Communication

The Contact Centre Training / Crisis Communication
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Effective Communication & Interpersonal Skills

Effective Communication & Interpersonal Skills
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Effective Retail Sales & Customer’s Experience Skills Training with NLP

Effective Retail Sales & Customer’s Experience Skills Training with NLP
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RRP RM4,190/day   SAVE RM1,255

How To Handle Complaints And Manage Difficult Customers?

How To Handle Complaints And Manage Difficult Customers?
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MASTERING 10 CUSTOMER SUPPORT SKILLS EVERY CALL CENTER AGENT SHOULD HAVE

MASTERING 10 CUSTOMER SUPPORT SKILLS EVERY CALL CENTER AGENT SHOULD HAVE
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Mastering Excellent Customer Service Skills & Managing Diffcult Customers

Mastering Excellent Customer Service Skills & Managing Diffcult Customers
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MASTERING THE ART OF PRESENTATION THROUGH NLP, EQ & PERSONALITY

MASTERING THE ART OF PRESENTATION THROUGH NLP, EQ & PERSONALITY
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Consultative Selling & Managing Difficult Customers

Consultative Selling & Managing Difficult Customers
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Customer Relationship Management (CRM) Champion

Customer Relationship Management (CRM) Champion
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CUSTOMER SERVICE MINDSET TRAINING FOR MANAGERS

CUSTOMER SERVICE MINDSET TRAINING FOR MANAGERS
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CUSTOMER SERVICE MINDSET TRAINING FOR SALES MANAGERS AND TEAM LEADS

CUSTOMER SERVICE MINDSET TRAINING FOR SALES MANAGERS AND TEAM LEADS
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RRP RM4,190/day   SAVE RM1,255

Excellence Customer Service @ Call Centre

Excellence Customer Service @ Call Centre
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Trainer Darren

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RRP RM3,200/day   SAVE RM800

The Contact Centre Training  Series

The Contact Centre Training Series
0
Trainer Darren

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RRP RM3,200/day   SAVE RM800

World Class Customer Service @ Call Centres

World Class Customer Service @ Call Centres
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Trainer Darren

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RRP RM3,200/day   SAVE RM800

Connecting People with Powerful Communication Skills

Connecting People with Powerful Communication Skills
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Trainer Darren

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RRP RM3,200/day   SAVE RM800

Presentation Skills Workshop

Presentation Skills Workshop
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Trainer Bharati

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RM2,400/DAY

RRP RM3,430/day   SAVE RM1,030

The STAR Principle Towards Effective Customer Service

The STAR Principle Towards Effective Customer Service
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Trainer Anita

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RRP RM2,860/day   SAVE RM860

Distressed  Customer Engagement

Distressed Customer Engagement
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Trainer Anita

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RRP RM3,815/day   SAVE RM1,145

Professional Telephone Courtesy & Customer Service

Professional Telephone Courtesy & Customer Service
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Trainer Anita

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RRP RM2,860/day   SAVE RM860

Customer Service Skills for Online Service Representatives

Customer Service Skills for Online Service Representatives
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Trainer Anita

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RRP RM2,860/day   SAVE RM860

Leaders For The New Era: Emotional Intelligence

Leaders For The New Era: Emotional Intelligence
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Trainer Andrew

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RRP RM5,715/day   SAVE RM1,715

Developing Impactful  Interpersonal and  Leadership Skills

Developing Impactful Interpersonal and Leadership Skills
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Trainer Casey

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RRP RM4,190/day   SAVE RM1,255

Advanced Business and Report Writing Skills Workshop

Advanced Business and Report Writing Skills Workshop
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Trainer Nancy

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RRP RM3,430/day   SAVE RM1,030

Effective Business Writing

Effective Business Writing
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Trainer Prisca

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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Effective Minute Writing and  Business Writing Using META NLP

Effective Minute Writing and Business Writing Using META NLP
0
Trainer Fakitah

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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Customer Service D’Excellence

Customer Service D’Excellence
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Trainer Prisca

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RRP RM2,860/day   SAVE RM860

Communicating with Creativity

Communicating with Creativity
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Trainer Dr. Alvin

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RRP RM2,860/day   SAVE RM860

Storytelling to Inspire

Storytelling to Inspire
0
Trainer Gerald

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RRP RM4,765/day   SAVE RM1,430

Excellent Customer Service – Deliver Customer’s Happiness Workshop

Excellent Customer Service – Deliver Customer’s Happiness Workshop
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Trainer Leow

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RRP RM2,860/day   SAVE RM860

All – Rounder Customer Service

All – Rounder Customer Service
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Trainer Rachel

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RRP RM4,380/day   SAVE RM1,315

Email Writing : Write Better and Faster

Email Writing : Write Better and Faster
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Trainer Rachel

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RRP RM4,380/day   SAVE RM1,315

Impactful and  Persuasive Presentation

Impactful and Persuasive Presentation
0
Trainer Rachel

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RRP RM4,380/day   SAVE RM1,315

Effective Customer Service Workshop

Effective Customer Service Workshop
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Trainer Bharati

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RM2,400/DAY

RRP RM3,430/day   SAVE RM1,030

Telephone and Email Management

Telephone and Email Management
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Trainer Anita

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RRP RM2,860/day   SAVE RM860

NLP Sales Funnel

NLP Sales Funnel
0
Trainer Dr. Alvin

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RRP RM2,860/day   SAVE RM860

Persuasive and Influencing Skills

Persuasive and Influencing Skills
0
Trainer Ken

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RM2,800/DAY

RRP RM4,000/day   SAVE RM1,200

Enhancing Customer Service – Excellence Call Centre Image

Enhancing Customer Service – Excellence Call Centre Image
0
Trainer Leela

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RM2,400/DAY

RRP RM3,430/day   SAVE RM1,030

Effective Telephone Skills Using NLP

Effective Telephone Skills Using NLP
0
Trainer Dr. Alvin

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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Effective Communication Using NLP

Effective Communication Using NLP
0
Trainer Dr. Alvin

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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Technical Report Writing and Presentation Skills Programme

Technical Report Writing and Presentation Skills Programme
0
Trainer Fakitah

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RM2,000/DAY

RRP RM2,857/day   SAVE RM857

Technical Report Writing with Personal Learning Path

Technical Report Writing with Personal Learning Path
0
Trainer Fakitah

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RM2,000/DAY

RRP RM2,857/day   SAVE RM857

Customer Service to Customer Experience – A Psychological Journey

Customer Service to Customer Experience – A Psychological Journey
0
Trainer Dr. Alvin

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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Sustainability Reporting

Sustainability Reporting
0
Trainer Venugopal

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RM2,670/DAY

RRP RM3,815/day   SAVE RM1,145

Sales Training with NLP

Sales Training with NLP
0
Trainer Rachel

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RM4,000/DAY

RRP RM5,715/day   SAVE RM1,715

Negotiate to Win

Negotiate to Win
0
Trainer Rachel

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RM4,000/DAY

RRP RM5,715/day   SAVE RM1,715

Amazing Customer Service

Amazing Customer Service
0
Trainer David

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RM1,870/DAY

RRP RM2,670/day   SAVE RM800

Communication and Interpersonal Skills

Communication and Interpersonal Skills
0
Trainer David

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RM1,870/DAY

RRP RM2,670/day   SAVE RM800

Dynamic Speak!

Dynamic Speak!
0
Trainer David

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RM1,870/DAY

RRP RM2,670/day   SAVE RM800

Communication and Rapport Building

Communication and Rapport Building
0
Trainer Jackie

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RM1,600/DAY

RRP RM2,285/day   SAVE RM685

Effective Telemarketing Skills

Effective Telemarketing Skills
0
Trainer Tan

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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Generating Excellent Customer Service for Back Office and Front Office

Generating Excellent Customer Service for Back Office and Front Office
0
Trainer Khoo

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RM1,600/DAY

RRP RM2,285/day   SAVE RM685

Expanding Your Influence and The Power Persuasion

Expanding Your Influence and The Power Persuasion
0
Trainer Rachel

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RM4,000/DAY

RRP RM5,715/day   SAVE RM1,715

Communicate Your Way to Success

Communicate Your Way to Success
0
Trainer Rachel

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RRP RM5,715/day   SAVE RM1,715

Color Brains & Emotional Drivers

Color Brains & Emotional Drivers
0
Trainer Rachel

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RM4,000/DAY

RRP RM5,715/day   SAVE RM1,715

Let’s Say It Right

Let’s Say It Right
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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Let’s Talk and Write Professionally

Let’s Talk and Write Professionally
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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Powerful Public Speaking

Powerful Public Speaking
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Trainer Nasyeela

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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Present Like A Pro

Present Like A Pro
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Trainer Nasyeela

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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Handling Objections in The Retail World

Handling Objections in The Retail World
0
Trainer Michelle

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RM2,670/DAY

RRP RM3,815/day   SAVE RM1,145

Networking, Business and Social Etiquette

Networking, Business and Social Etiquette
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Trainer Murshidah

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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Persuasive and Influential Presentation Skills Using NLP

Persuasive and Influential Presentation Skills Using NLP
0
Trainer Dr. Alvin

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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Preparation of Substantive Reports

Preparation of Substantive Reports
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Trainer Fakitah

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RRP RM2,857/day   SAVE RM857

Success in Telephone Sales

Success in Telephone Sales
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Trainer Leow

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RRP RM2,860/day   SAVE RM860

G3 Interpersonal Skills – The Culture Concept

G3 Interpersonal Skills – The Culture Concept
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Trainer Wijen

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RRP RM3,815/day   SAVE RM1,145

Effective Presentation Skills

Effective Presentation Skills
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Trainer Amos

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RRP RM2,860/day   SAVE RM860

High Impact Public Speaking and Presentation Skills

High Impact Public Speaking and Presentation Skills
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Trainer Sabariah

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RRP RM2,860/day   SAVE RM860

Managing Customer Engagement Professionally

Managing Customer Engagement Professionally
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Trainer Anita

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RRP RM2,860/day   SAVE RM860

Presentation Skills

Presentation Skills
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Changing Mind - Self Mastery

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RRP RM3,430/day   SAVE RM1,030

Writing Effective Emails & Letters

Writing Effective Emails & Letters
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Trainer Anita

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RRP RM2,860/day   SAVE RM860

How to Write Professional  Emails and Letters

How to Write Professional Emails and Letters
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Trainer Nancy

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RRP RM3,430/day   SAVE RM1,030

Customer Service Excellence – Everyone is a Customer Service Personnel

Customer Service Excellence – Everyone is a Customer Service Personnel
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Trainer Heera

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RRP RM2,860/day   SAVE RM860

Presentation with Purpose

Presentation with Purpose
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Trainer Jon

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RRP RM2,860/day   SAVE RM860

Professional Work Etiquette, Customer Service, and Communication Skills

Professional Work Etiquette, Customer Service, and Communication Skills
0
Trainer Dr. Alvin

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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Business Writing Style: Dress Your Thoughts

Business Writing Style: Dress Your Thoughts
0
Changing Mind - Self Mastery

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RRP RM3,430/day   SAVE RM1,030

Business Writing Skills

Business Writing Skills
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Trainer Dorothy

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RM0/DAY

Professional Business Writing

Professional Business Writing
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Trainer David

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RRP RM4,765/day   SAVE RM1,430

Partnering & Engaging Your Boss

Partnering & Engaging Your Boss
0
Trainer David

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RM3,335/DAY

RRP RM4,765/day   SAVE RM1,430

Managing Difficult People and Situations

Managing Difficult People and Situations
0
Trainer Winslow

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RRP RM2,860/day   SAVE RM860

The Power of Effective Telemarketing Workshop

The Power of Effective Telemarketing Workshop
0
Trainer Renu

from
RM2,265/DAY

RRP RM3,235/day   SAVE RM970

6 Principles of Influencing & Managing Difficult Customers Effectively

6 Principles of Influencing & Managing Difficult Customers Effectively
0
Trainer Dr. Alvin

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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Achieving Administrative Effectiveness Using Basic NLP

Achieving Administrative Effectiveness Using Basic NLP
0
Trainer Dr. Alvin

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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Creating A Customer Service Culture With A Psychological Difference

Creating A Customer Service Culture With A Psychological Difference
0
Trainer Dr. Alvin

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RRP RM2,860/day   SAVE RM860

Negotiation and Cost Reduction – A Behavioural Perspective

Negotiation and Cost Reduction – A Behavioural Perspective
0
Trainer Dr. Alvin

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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Productive Conversation

Productive Conversation
0
Trainer Umar

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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Crafting Compelling and Engaging Management Reports

Crafting Compelling and Engaging Management Reports
0
Trainer Winslow

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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Powerful Strategies for Managing and Preventing Conflict

Powerful Strategies for Managing and Preventing Conflict
0
Trainer Winslow

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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Customer Focused Professional Selling and Communications

Customer Focused Professional Selling and Communications
0
Trainer Anita

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RM2,000/DAY

RRP RM2,857/day   SAVE RM857

Handling Customers Complaints Positively

Handling Customers Complaints Positively
0
Trainer Anita

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RM2,000/DAY

RRP RM2,857/day   SAVE RM857

Successful Communication and Interpersonal Skills

Successful Communication and Interpersonal Skills
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Trainer Shabenah

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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Effective Business Writing Skills

Effective Business Writing Skills
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from
RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Hospitality Image and Communication Skills – Men and Ladies

Hospitality Image and Communication Skills – Men and Ladies
0
Trainer Michelle

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RM2,670/DAY

RRP RM3,815/day   SAVE RM1,145

Customer – Centric Program for Sales Excellence

Customer – Centric Program for Sales Excellence
0
Trainer Dr. Alvin

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RM2,000/DAY

RRP RM2,860/day   SAVE RM860

Image – Branding -Grooming, Mind-Set & Behaviour Change

Image – Branding -Grooming, Mind-Set & Behaviour Change
0
Changing Mind - Self Mastery

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RRP RM2,857/day   SAVE RM857

Negotiating with the Devil

Negotiating with the Devil
0
Trainer Gerald

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RRP RM4,765/day   SAVE RM1,430

Delivering Outstanding Telephone Customer Service Experience

Delivering Outstanding Telephone Customer Service Experience
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Trainer Vigneswaran

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RRP RM3,430/day   SAVE RM1,030

INFLUENCE PEOPLE TO GET MOST WITH THE LEAST EFFORT

INFLUENCE PEOPLE TO GET MOST WITH THE LEAST EFFORT
0
Trainer Vigneswaran

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RM2,400/DAY

RRP RM3,430/day   SAVE RM1,030

NEGOTIATING WITH INFLUENCE AND PERSUASION TOWARDS A WIN-WIN SITUATION

NEGOTIATING WITH INFLUENCE AND PERSUASION TOWARDS A WIN-WIN SITUATION
0
Trainer Vigneswaran

from
RM2,400/DAY

RRP RM3,430/day   SAVE RM1,030

PROFESSIONAL REPORT WRITING SKILLS: THE SIMPLE YET EFFECTIVE WAY

PROFESSIONAL REPORT WRITING SKILLS: THE SIMPLE YET EFFECTIVE WAY
0
Trainer Vigneswaran

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RM2,400/DAY

RRP RM3,430/day   SAVE RM1,030

THE INSPIRING PRESENTER: HOW TO CREATE AND DELIVER HIGH IMPACT PRESENTATIONS

THE INSPIRING PRESENTER: HOW TO CREATE AND DELIVER HIGH IMPACT PRESENTATIONS
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Trainer Vigneswaran

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RM2,400/DAY

RRP RM3,430/day   SAVE RM1,030

PROFESSIONAL IMAGE BRANDING AND CUSTOMER SERVICE ENHANCEMENT FOR HOTEL FRONT-LINERS

PROFESSIONAL IMAGE BRANDING AND CUSTOMER SERVICE ENHANCEMENT FOR HOTEL FRONT-LINERS
0
Trainer Bkay

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RM2,000/DAY

RRP RM2,857/day   SAVE RM857

The Contact Centre Training /  Crisis Communication

The Contact Centre Training / Crisis Communication
0
Trainer Darren

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RM2,400/DAY

RRP RM3,200/day   SAVE RM800

Dynamic Speak!

Dynamic Speak!
0
Trainer David

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RM1,870/DAY

RRP RM2,670/day   SAVE RM800

The Art of Influencing Through Story Telling

The Art of Influencing Through Story Telling
0
Trainer Gerald

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RM3,335/DAY

RRP RM4,765/day   SAVE RM1,430

Delivering a Five-Star Customer Service Experience

Delivering a Five-Star Customer Service Experience
0
Trainer Vigneswaran

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RM2,400/DAY

RRP RM3,430/day   SAVE RM1,030

Report Writing: The Art of Writing a Good Report

Report Writing: The Art of Writing a Good Report
0
Trainer Nancy

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RRP RM3,430/day   SAVE RM1,030

The Art of Communication & Influence

The Art of Communication & Influence
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Trainer Andrew

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RRP RM5,715/day   SAVE RM1,715

Effective Communication with EQ

Effective Communication with EQ
0
Trainer Anita

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RM2,000/DAY

RRP RM2,857/day   SAVE RM857

Managing Workplace Conflict

Managing Workplace Conflict
0
Trainer Lum

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RRP RM5,715/day   SAVE RM1,715

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