Business Communication > Art of Presentation and Public Speaking Skills
Upon completion of this programme, participant will be able to:
Enhance voice projection, articulation, pace and fluency, body language, eye contact, and gestures.
Overcome fear, nervousness, anxiety and and distracting mannerisms.
Present with confidence & Project control.
Create /Structure a presentation with ease to gain maximum effect.
Use audience involvement techniques to identify and handle questions.
Professionals, Managers , Head Of Departments, Executives , Technical Experts, Sales Personnel and anyone who wants to improve their presentation skills in the shortest time possible.
An interactive and practical approach incorporating group discussions/exercises, presentations and role plays.
Module 1: Overview
Module 2: Understanding Expectations
Module 3: Managing Yourself– Creating Impressions
Module 4: Guidelines in Organising & Structuring Contents
Module 5: Managing Expectations
Module 6: Damage Control – what to do if all falls apart?
Module 7: Presentation Health Check
4.5
Sathiesh has extensive 17 years of working experience in the Telecommunication and Semiconductor / Manufacturing industries. He assumed positions as Head of Customer Service and Network Technology Division Engineer. Later, he took up the role as a Corporate Trainer and has been exposed to overseas training such as Managing Customers’ Complaints & Recovery Process in Sweden and Subscription Handling for Call Center as well as Call Center Service Overview in Spain. He is also a certified PSMB trainer.
FREE QUOTATION!
THIS PUBLIC COURSE INCLUDES
*T&C Applies
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