Business Communication > Building Rapport (Online Training)

Building Rapport (Online Training)

Course Objectives

Rapport is about making a two-way connection. You know you’ve made such a connection when you experience a genuine sense of trust and respect with another person, when you engage comfortably with someone no matter however different they are to you, and when you know that you are listening and being listened to.

Target Audience

The whole workforce

Methodology

This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.

Course Modules

Module 1: Introduction
– What Is Rapport?
Module 2: Steps to Building Rapport
– What Is Perception
– Essential Keys To Building Rapport
– Mental Flexibility
Module 3: Rapport Techniques
– How To Build Rapport
– The VLEP Model
Module 4: Representational Systems
– Relating To Different Types Of RS
Module 5: Eye Accessing Cues
– Calibrating Eye Accessing Cues
– Advance Practice