Best Practices in Coaching To Increase Employee Performance

Course Objectives

In this course, delegates learn how to perform the role of a coach who needs to interact with employees, co-workers, team member or others to provide feedback to them. This role can be assigned to anyone including team leaders, managers, supervisors or colleagues.

• Coach colleagues with greater confidence and purpose
• Use the GROW model to coach, question and guide a coachee
• Motivate individuals, reduce apathy and increase their confidence in themselves to achieve more than ever before
• Deliver your potentially negative message and get a good response
• Use an effective technique to reinforce the behaviour of others in the direction of your choice
• Apply a powerful method that lets people to discover other people’s true opinion about themselves

Target Audience

• Managers
• Office Managers
• Assistant Managers
• Supervisors
• Team leaders
• Engineers & Senior Engineers

Methodology

Lecture; business games; individual & group activities; feedback session; role plays; demonstration.

Course Modules

• Module 1: Coaching, Mentoring, aren’t they the same?
• Module 2: How to Coach      
• Module 3: Reality, Obstacles & Options and Way Forward
• Module 4: How to Motivate  
• Module 5: Coach and Coachee Meeting      
• Module 6: How to Give Feedback    
• Module 7: How to Encourage
• Module 8: The Importance of Trust