Best Practices in Coaching To Increase Employee Performance

Course Objectives

Coach colleagues with greater confidence and purpose

•          Use the GROW model to coach, question and guide a coachee

•          Motivate individuals, reduce apathy and increase their confidence in themselves to achieve more than ever before

•          Deliver your potentially negative message and get a good response

•          Use an effective technique to reinforce the behaviour of others in the direction of your choice

•          Apply a powerful method that lets people to discover other people’s true opinion about themselves.

Target Audience

• Managers
• Office Managers
• Assistant Managers
• Supervisors
• Team leaders
• Engineers & Senior Engineers

Methodology

LECTURE; BUSINESS GAMES; INDIVIDUAL & GROUP ACTIVITIES; FEEDBACK SESSION; ROLE PLAYS; DEMONSTRATION.

Highly interactive with active participant engagement throughout the workshop with a 20/80 approach; 20% lecture, 80% practical accompanied by an individually customized training manual.

Course Modules

• Module 1: Coaching, Mentoring, aren’t they the same?
• Module 2: How to Coach      
• Module 3: Reality, Obstacles & Options and Way Forward
• Module 4: How to Motivate  
• Module 5: Coach and Coachee Meeting      
• Module 6: How to Give Feedback    
• Module 7: How to Encourage
• Module 8: The Importance of Trust