Coaching and Mentoring Skills

Course Objectives

Define coaching, mentoring and the G.R.O.W. model

• Set appropriate, effective goals using the S.M.A.R.T. technique of goal setting

Learn how to define the current state or reality of an employee’s situation

• Define options for one’s employee and create actionable steps toward a preliminary plan

Learn how to develop a finalised plan and motivate an employee to accomplishment

• Identify the benefits of building & fostering trust with employees.
• Master giving effective feedback while maintaining trust Identify & overcome common obstacles that are holding employees back.

• Learn to identify when coaching an employee is at an end.
• Learn to transition an employee to other opportunities for growth • Learn to transition an employee to other opportunities for growth.

Target Audience

Supervisors, Team Leaders and above

Methodology

In today’s environment of changing technology and evolving organisations, coaching can create a strong competitive advantage. It provides continuous learning and develops people to meet current and future needs. Business mentoring and coaching is an investment that you make in developing your key resource people for the long-term benefit of the organisation.

Course Modules

• MODULE 1 : Defining Coaching and Mentoring

• MODULE 2 : Setting Goals 

• MODULE 3 : Understanding the Reality

• MODULE 4 : Developing Options

• MODULE 5 : Wrapping it all Up

• MODULE 6 : The Importance of Trust 

• MODULE 7 : Overcoming Roadblocks

• MODULE 8 : How Mentoring Differs from Coaching