Dynamic & Effective Coaching & Mentoring

Course Objectives

• Acquire the necessary competencies, models & principles under ICF (International Coaching Federation) guidelines
• Use coaching & mentoring to tackle major personal problems in absenteeism, conflicts, rapid staff turnover, low morale, lacklustre performance & employee friction
• Assist employees expand their aspirations, goals & horizons. Get them to clarify outcomes & results strongly desired
• Guide employees to manage their own progress & accountability
• Enable you to empower others with greater speed & overall effectiveness
• Identify & eliminate mental blocks that are preventing them from achieving their best
• Equip yourself with the necessary skills & techniques to shift beliefs, create necessary change, build powerful confidence, validate strengths & provide constructive feedback
• Sharpen & fine tune your coaching & mentoring style profile
• Increase your own performance & that of your organization
• Help you appraise your “emotional quotient” to build rapport & consensus through relating to others at a highly interactive level
• Be able to assist employees put their feelings, concern & anxiety in perspective. Express their feeling & emotions about major issues that affect them

Target Audience

All managers, heads of departments, line leaders, supervisors – ALL who wants to learn to apply & maximize Coaching & Mentoring Skills effectively at the workplace

Methodology

To make the training effective & thought provoking yet lively & entertaining, the trainer utilizes a combination of various training methodologies including a combination of expert input plus practical sessions including:

• Expert Input & Instructions, Notes & Hand Outs
• Group Discussions, Individual Exercises & Presentations
• Video Clips, Brainstorming Sessions, Practical Hands On Sessions
• Demonstrations, Role Play, Games & Activities
• Visualization, NLP Tools, Scaling Technique

Course Modules

Module 1: COACHING BENEFITS, DELIVERABLES & COMPETENCIES
Module 2: BUILDING THE RELATIONSHIP – TRUST, INTIMACY & COACHING PRESENCE
Module 3: ACTIVE LISTENING & POWERFUL QUESTIONING
Module 4: DIRECT COMMUNICATION & EFFECTIVE USE OF LANGUAGE
Module 5: CREATING AWARENESS
Module 6: DESIGNING ACTIONS – CREATE OPPORTUNITIES FOR ONGOING LEARNING
Module 7: PROGRESS & ACCOUNTABILITY
Module 8: SOME COACHING TOOLS