The ABC’s Of Coaching (Level 1)

Course Objectives

Would you like to have your inner genius state on at all times to be able to perform at your peak at the workplace? Have you had the challenge of not having sustainable change to positive habits? This training programme provides the basis to understanding why meta-coaching is essential at the workplace. In this era where information is massly available, the workforce now has more access to information and coaching techniques are essential to ensure alignment and synergy at the workplace.

At the end of this programme, participants should be able to:

  • Establish the 3 basic foundations of coaching
  • Demonstrate the 5 coaching beliefs
  • Establish the 6 steps in a coaching conversation

Target Audience

Executives, Managers and above


The Course content will be delivered through short lectures, group discussions, group presentation, roleplay and skill practice during the training programme.

Course Modules

Module 1: What Is Coaching? (lecture, video clip presentation, interactive group discussions)

    • Coaching Defined: Understand The Difference And Definition Of A Great Coach, Mentor, Consultant, Trainer And Counselor.
    • Why Is Coaching Becoming Critical In Todays Leadership Competencies?
    • Levels Of Change – Behavioral, Developmental, Transformational
    • Crucial Conversations And Creating A High Performance Workplace Culture
    • Identifying And Overcoming Barriers To Strategic Alignment
    • The Self-Actualization Model Of Meta-Coaching

Module 2: Essentials Of A Great Coach (lecture, role-playing, personal reflection canvas)

    • Attributes Of A Great Coach – The Abundance Attitude
    • The Five (5) Key Coaching Beliefs That Drives A Coach
  • Belief 1: Believe In Human Potential For Greatness
  • Belief 2: Fulfilling Self Actualization Needs By Adding Value To Others
  • Belief 3: Bring Out The Best In People To Achieve Quantum Success
  • Belief 4: Growing Others To Grow Self
  • Belief 5: Continuous Improvement Through Discovery And Not Instructing
    • Basics Of Meta-Coaching
  • States, Frames, The Matrix
  • What Is Meta-Coaching?
  • The Facilitation Model Of Meta-Coaching

Module 3: The Coaching Conversation (TRAFFIC JAM activity, demo coaching, live coaching session)

    • The Journey Of A Coaching Conversation
  • Connect – Establishing Rapport Using NLP’s 4R Model
  • Maintain – Establishing Continuous Support Throughout The Coaching Conversation
  • Question, Listen, Feedback – Fundamental Skills Of A Coach
  • Goals – Ensure Strategic Alignment Objectively And Through A Shared Vision
    • The Benchmarking Model Of Meta-Coaching – Your Level Of Operation As A Coach
    • Coaching Session #1 – Putting Knowledge Into Action

Module 4: Exploring The Surface Of Coaching Skills (ZOOM activity, lecture, live coaching session)

    • The Matrix Model Of Meta-Coaching
    • Emphatic Listening – The Key To All Answers In A Coaching Conversation
    • The Power Of Questions – Invoking Insight, Discovery And Resourcefulness
    • Using Listening And Questioning To The Matrix
    • Coaching Session #2 – Starting Baby Steps

Get To Know The Trainer

Trainer Roy


Roy holds a Master’s in Business Administration and a Bachelor’s in Computer Science. He started off as a Software Engineer and slowly ventured into the Oil & Gas Sector as a Transport Manager under a SHELL haulage contractor; to finally find himself as a Sales Manager in an IT solutions firm. Due to his keen drive to network and build business relationships, he started his own systems integrator business in 2007. During his entrepreneurship, he became involved with Business Network International (BNI), an international business networking body and served as its previous chapter vice-president and president. He is still an advocate and currently serves as a Director Consultant.

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