Speak Up & Move Up: English Communication at The Workplace

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Course Objectives

The importance of English communication in a fast-paced industry demands that employees not only possess the ability to do their tasks well, but also have the attitude, knowledge, and skills to communicate well in English orally & in written form.

  • Tackle oral communication in English in a safe and friendly environment
  • Enhance their self-confidence in speaking English through NLP-based role-plays
  • Overcome nervousness & fear in using English through mutual support and NLP tools
  • Handle written English with a better understanding of simple workplace grammar

 

Target Audience

Counter staff, customer service executives, admin staff, managers, and sales personnel

 

Methodology

Participants must have at least a basic grasp of spoken and written English.

 

Course Modules

  • Part 1: Fundamentals of English Communication

  • Part 2: Steps in Enhancing your Oral Communication

  • Part 3: Effective strategies in Various Scenarios

  • Part 4: Advanced approaches in English communication

Get To Know The Trainer

Trainer Dr Alvin

 4.5

A fiery & zany speaker, Dr. Alvin, uses his more than 15 years’ academic and professional experience to create training modules that are fun and result-driven, based uniquely on Drama Psychology. He conductsworkshop for all corporate levels and diverse.

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COURSE BENEFITS

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RM1,999/DAY

RRP RM2,860/DAY   SAVE RM861

*T&C Applies

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