Writing Effective Emails & Letters

Course Objectives

  • Organize and write effective business emails
  • Focus on your document
  • Communicate to your audience effectively
  • Organize and write effective business documents
  • Apply techniques for presenting your ideas effectively
  • Apply techniques for communicating clearly

Target Audience

Our business-writing course targets individuals required to write professional documentation such as emails and letters.
Its primary purpose is to equip you with the skills required to write clear, concise, effective business documents in an efficient and Professional manner. It is particularly relevant to:

  • Personal assistants
  • Managers
  • Sales representatives
  • Customer service personnel
  • Administration staff
  • Accounts staff

Methodology

Interactive Delivery Format
The course is highly interactive with activities and practice session designed to put your new skills into action throughout the course. Amongst these activities is an email/letter writing workshop in which you have the opportunity to rework one of your own business documents with the help of our expert trainer.

Course Modules

MODULE 1: BUILDING YOUR WRITING FOUNDATION
MODULE 2: PLAN FIRST WRITE LATER
MODULE 3: EASY, EFFICIENT, AND EFFECTIVE EMAILS
MODULE 4: BUSINESS EMAILS

Get To Know The Trainer

Trainer Anita

 4.5

Anita has intense dedication towards improving personal and organizational performances. With a track record of 9 years in the corporate sector, Anita brings extensive experience from the corporate world and is now considered amongst the new breed of dynamic “Human Relations Trainers” blending practical concerns. She is a certified NLP Practitioner who believes one needs to be able to communicate with and influence oneself, family, friends, colleagues or clients. She believes that professionally, everyone needs to understand how important it is to be able to make oneself understood and to influence effectively. It takes a real skill to understand and grasp new concepts quickly from others and to be able to communicate at all levels.

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COURSE INCLUDES

COURSE BENEFITS

ALL IN FROM ONLY

RM1,999/DAY

RRP RM2,860/DAY   SAVE RM861

*T&C Applies

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