Credit Management and Control Systems

Course Objectives

Upon completion of this programme, the participants will be able to :

• Understand the need of credit policy and credit management.
• Identify the key areas of control.
• Show the techniques of implementing credit policies and control procedures.
• Meet customers when making collection with confidence

Target Audience

This programme is highly recommended to all who want to have a better understanding of the collection of receivables and how effective controls can improve cash flow. All Business Owners, Finance Managers, Marketing and Sales Managers and Middle Management staff are encouraged to attend

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies, practical activities, role play, video screening and group work

Course Modules

Module 1 – Why Companies Don’t Pay Their Bills
Module 2 – Minimize Collection Delays And Credit Risk
Module 3 – Conducting A Credit And Collections Review
Module 4 – Implementing Payment Terms And Methods
Module 5 – Organizing Credit Control And Collection For Better Control
Module 6 – Planning Collection
Module 7 – Managing Export Credit
Module 8 – Monitoring Performance Through Internal Reporting
Module 9 – Collecting Bad Debts
Module 10 – How To Educate Your Staff On Improving Credit And Collections
Module 11 – People-Centered Credit Control