Customer Service > Consultative Selling Skills (Online Training)

Consultative Selling Skills (Online Training)

Course Objectives

This program will coach the participants to apply the professional and most effective selling skills to complete a deal. Participants will learn the selling strategy to build relationship, discover clients’ needs, presenting proposals and handle objections as well as closing the sales.

Apply the build trust skills
Apply the techniques to discover customer’s financial needs
Apply the effective consultative presentation skills
Apply the correct closing skills

Target Audience

This course is designed for all Sales Executives or Sales Managers

Methodology

This training will be delivered through:

Lecture
Case studies

Course Modules

Module 1. What Is 4-Steps Consultative Selling (CS) and How It Helps to Improve Sales?
Module 2. How Sales Consultant Build Relationship with Customers
Module 3. How to Identify Your Clients’ Buying Needs Using Effective Questioning Skills
Module 4. How to Present & Close the Deal Effectively

Get To Know The Trainer

Trainer Casey

4.5

Casey , a 27 years sales, management and team building training specialist is acclaimed as one of Malaysia’s most dynamic and inspiring public speaker since 1985 and has steadily increased his stature as one of the leading speakers in this region. He holds a Bachelor Degree in Applied Economics from University of Malaya and a Diploma in Management from the US. Fluent in three (3) languages, (English, Bahasa Malaysia, and Mandarin), he is an extremely sought after training specialist both locally and internationally

VIEW PROFILE