Grooming and Etiquette > Effective Communication Strategies To Enhance Your Professional Image
Upon completion of this programme, the participants will be able to :
This program is suitable for Executives and Managers who want to improve their communication style in giving instructions, directions, feedback and handling difficult situations.
Level for Executives and above
This program will be conducted with interactive lectures, PowerPoint presentations, discussions and practical exercises
Module 1 – The Ten Commandments Of Positive Relationships
Module 2 – Self-Awareness
Module 3 – Feeling Competent
Module 4 – Communication Barriers
Module 5 – Asking Questions
Module 6 – Listening Skills
Module 7 – Body Language
Module 8 – Johari Windows
Module 9 – Self-Image
Module 10 – Frame Of Reference
Module 11 – Five Approaches To Relationships
Module 12 – The Assertive Formula
4.5
Nancy pursued her passion to teach through the training profession after leaving her career in banking of 30 years. Fifteen years on and she has successfully conducted workshops and trained many people in trade financing, credit management and business communication.
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COURSE INCLUDES
COURSE BENEFITS
ALL IN FROM ONLY
RM2,400/DAY
RRP RM3,430/DAY SAVE RM1,030
*T&C Applies
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