Awareness and Understanding of Quality Management System, ISO 9001:2015

Course Objectives

 To elucidate the concept and the importance of establishing an quality management system in an organization

 To explain the importance of addressing risk and opportunities as essential need in improving the in-house quality management system

 Able to explain the requirements prescribed in ISO 9001:2015

 To consider the extent of documentation in establishing the quality management system

Methodology

The training is highly interactive – short lectures with in-betweens of workshop discussions and exercises

Course Modules

Clause 1 – Scope
Clause 2 – Normative references
Clause 3 – Terms and Definitions
Clause 4 – Context of the organization
Clause 5 – Leadership
Clause 6 – Planning
Clause 7 – Support
Clause 8 – Operation
Clause 9 – Performance evaluation
Clause 10 – Improvement