Leadership > Heart – Centered Customer Service (Developing an Anti-Fragile Business Branding and Service Culture)
Those new to business, startups, and those who aim to get an online (and offline) business started based on their strengths and skills.
Delivery will be done using the Accelerated Learning Technology. The Accelerated Learning technology makes use of flip charts, music, movies, colours and co-operative learning to create the relaxed and joyous environment. Some of the methods used to create impact full learning include:
Modelling
Games Simulations
Metaphors
Role Plays
Projects
Individual Reflections
Group Discussions
Physical Activities
Module 9 – PERSONAL EMPOWERMENT
4.5
MURSHIDAH is an international speaker and adviser of personal and corporate image empowerment and transformation. A graduate of the National University of Singapore with a Bachelor of Arts Degree in Economics and Sociology in 1993, Murshidah runs successful businesses for more than 20 years expanding throughout Asia as well as teaching entrepreneurship to teenagers and adults.
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