1. Apply the right leadership styles
2. Know the problem solving methodology
3. How to manage and lead people effectively
4. Understand how important is building a successful team
5. Give crystal clear feedback that their agents will understand – the first time
6. Establish your credibility quickly and earn the respect of those up and down the ladder
7. Communicate powerfully and confidently in meetings
8. Learn the strategy to give feedback
9. Able to manage boss’s expectation
Lectures , case studies , management assessment , relevant video clips and interactive management games.
Module 1 : Understand Your Role as An Effective Manager in The Corporate Sectors
Module 2 :Developing Effective Leadership SKills
Module 3: How To Solve Problem & Make The Right Decision
Module 4 : Building a High-Performance Team
Module 5 : Effective Communication Skills
Module 6 : Giving & Receiving Feedback
4.5
Casey , a 27 years sales, management and team building training specialist is acclaimed as one of Malaysia’s most dynamic and inspiring public speaker since 1985 and has steadily increased his stature as one of the leading speakers in this region. He holds a Bachelor Degree in Applied Economics from University of Malaya and a Diploma in Management from the US. Fluent in three (3) languages, (English, Bahasa Malaysia, and Mandarin), he is an extremely sought after training specialist both locally and internationally
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