Leadership > The Art of Leadership – Delegation

The Art of Leadership – Delegation

4.8

Course Objectives

Explore the importance of delegation as a key performance management skill
To identify the types of tasks that can be delegated
To learn the process for effective task delegation
To learn how to manage individuals that work on delegated tasks
To identify the benefits and barriers of delegation in the workplace

Target Audience

Managers, Supervisors, Team Leaders and Executives who need to learn the proper technique to identify tasks that can be delegated to their staff and manage them effectively for positive workplace outcomes.

Methodology

This course is highly interactive and uses diverse teaching methods (i.e. self-assessments, lectures role-plays, group discussions, activities and videos) to accommodate different learning styles. This training will also leverage on participant’s personal life and work experiences.

Course Modules

Module 1: Introduction
Module 2: Elements Of Delegation
Module 3: The Delegation Process
Module 4: Delegation Management Style
Module 5: The Barriers Of Delegation
Module 6: The Benefits Of Delegation

Get To Know The Trainer

Trainer Indy

4.5

Indy has more than 13 years of experience in the IT-BPO (Information Technology-Business Process Outsourcing) industry. He has worked for VADS Bhd., Atos Services (M) Sdn. Bhd., DXC Malaysia Sdn. Bhd. and Thomas Duryea Logicalis Asia Pacific MSC Sdn. Bhd. He is an experienced Technical Support Engineer, Quality Specialist, Service Improvement Specialist, Professional Trainer and Training and Quality Manager. He specializes in soft-skills and leadership development programs.

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COURSE DETAILS

COURSE INCLUDE

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RM1,199/DAY

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

4.8

KY
Khoo Sui Yen
Senior Executive, IT Management
5
No
Nooraida othmam
Executive, Customer Service / Hospitality
5
Very good knowledge and trainer explain very detail.
GS
G. PARAMARAJAH A/L SARANGGAPANY
Manager / Supervisor, IT Management
5
CS
Chelsea Lim Chiew Seah
Manager / Supervisor, Accounting and Finance
5
MO
MUHAMMAD RAZALEE BIN OTHMAN
Executive, Operations
5
MZ
MUHAMMAD ZUL'AIZAT BIN MOHD ZUKI
Executive, Others
5
Course attended provide guidance and information clearly. The course helps me to identify things that I should and should not do and how to engage other people professionally.
NI
Norasyikin Ismail
Manager / Supervisor, Project Management
5
Excellent Trainer and Training Session as well.
AH
Ahmad Nazri bin Husin
Executive, Engineering
5
MN
Muhammad Aizuddin Bin Mohd Noorshahran
Executive, Engineering
5
MI
MUHAMMAD RAIS BIN ISMAIL
Junior Executive, Warehousing / Logistics
5
The courses is very interesting&beneficiary
RA
RASHID SIDEK BIN AZMAN
Executive, Operations
5
NR
Nurusliza Rusni
Manager / Supervisor, Project Management
4
T
Tamrin
Manager / Supervisor, Procurement / Purchasing
4