Managers, Supervisors, Team Leads, and Executives who lead teams and need to learn how to capitalize on their staff’s natural motivators to achieve organization success.
The course content will be delivered through self-assessment, lectures, group discussions, role-play and SWOT analysis during the training program. Certification in training will be awarded to the participants upon full attendance and assessment results of competency.
Module 1: Introduction
Module 2: Types Of Motivation
Module 3: MOTIVATION THEORIES
Module 4: MISCONCEPTIONS ON MOTIVATION
Module 5: THE MOTIVATION CYCLE
Module 6: MOTIVATING TO ACT
Module 7: MOTIVATING YOUR TEAM
Module 8: THE NEW WORKPLACE MOTIVATORS
Indy has more than 13 years of experience in the IT-BPO (Information Technology-Business Process Outsourcing) industry. He has worked for VADS Bhd., Atos Services (M) Sdn. Bhd., DXC Malaysia Sdn. Bhd. and Thomas Duryea Logicalis Asia Pacific MSC Sdn. Bhd. He is an experienced Technical Support Engineer, Quality Specialist, Service Improvement Specialist, Professional Trainer and Training and Quality Manager. He specializes in soft-skills and leadership development programs.
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