At the end of this programme, the participants will:
• Be aware of how to communicate virtually to be easily understood.
•Avoid the common problems in virtual communication.
This program is for everyone who interacts with others in virtual communication
This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below:
Module 1 – Avoid the pitfalls in virtual
Module 2 – Set the culture of your virtual communication (Rules).
Module 3 – DURING the conversation – better interactions for good results.
Module 4 – practice in class
4.5
Jonathan has 30 years of corporate experience, with 25 years in management and leadership. He was the CEO of a company and a director of a global consulting firm. He brings a lot of his personal experience to his courses and can lead middle managers eager to climb the corporate ladder as he knows about top management expectations of their teams.
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Heart – Centered Customer Service (Developing an Anti-Fragile Business Branding and Service Culture)
Trainer Murshidah
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