7 QC Tools Effective Method in Problem Solving (Online Training)

Course Objectives

  • Introduce the concept that Quality is everybody’s responsibility.
  • Refesh on the 7 QC tools, its application process and benefits.
  • Aim for ‘Zero Defect’ by solving problems in a systematic way.
  • Implement Continuous Process Improvements to sustain competitiveness.
  • Provide insights to how the 7 QC Tools can reduce costs and hence increase productivity and profitability.

Target Audience

QC / QA, Production, Maintenance personnel, and all those who like to know about the QCC activities and also how to apply the 7 QC Tools to solve their work place problems effectively and obtain tangible results for their organizations.


This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.

Course Modules

  • Module 1: Practical Approach To 7qc Tools
    – Identify actual current problems at the work place.
    – Apply the QC techniques & tools to solve the problems.
    – Provide a report presentation on the applications.
  • Module 2 : 7 QC Tools : Pareto Charts
    – Introduction and application.
    – Set and realign the right Priorities to focus on.
    – Identify and Separate the major problem factor from the trivial many.
  • Module 3 : 7 QC Tools: Cause – and – Effect Diagrams
    – Introduction and application.
    – Identify the Causal factors by Brainstorming technique.
    – Analyze the cause to find the source and formulate action plan.

  • Module 4 : 7 QC Tools – Why Why Analysis
    – Introduction and application.
    – Art of asking questions to determine its root cause.
    – Explore subjective issues to identify source of problems & action plans.
  • Module 5: Summary
    – Linkage between the various tools.
    – Sustaining the usage of the tools by effective control methods.
    – Responsibility of the Doer and the Checker for future prevention of occurrence.

Get To Know The Trainer

Trainer Raymond


Raymond has extensive corporate and academic experience in bringing people together for better performance. His people-centered principles has brought practical  results with suppliers and  helps to  fosters cooperation to get difficult supplies with the right price, right delivery and right service required by the organization.

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RRP RM2,285/DAY   SAVE RM686

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