Document Control and Management Training (Online Training)

Course Objectives

This training course will provide information in the document and drives nearly every action in any organization. The ability to control this information usually means the difference between success and failure. Thus document and record control remains an important part of any organization.

As with many other systems, document control is more successful if it’s simple, intuitive and user-friendly. And the first step toward this end is deciding exactly which documents need to be controlled. “Do I need to control this document?” is one of the most frequently asked questions in organizations working towards, or maintaining a formal management system. Besides this question, there are several issues to be addressed to have an effective document and record control system.

Participants will learn to:

  • Build a document control system that satisfies your Quality Management System.
  • Types of documents involved in the ISO Management System.
  • Follow a document throughout its life cycle from creation to retirement.
  • Establish guidelines for consistent document generation, maintenance, revision/updates and distribution.
  • Create standards to maintain the integrity of your documents control system.

Target Audience

Is ideal for Engineer/Executive handling Quality Management System, ISO Co-ordinators, Secretaries, Personal Assistants, Administrators, Clerical Staff, Support Staff, Admin Executives, Personnel who is in-charge of records and filing systems etc……..



This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.

Course Modules

  • Module 1: Benefits of Documentation

  • Module 2: ISO 9001:2015 Requirements For Documents And Record Control

  • Module 3: Any other ISO such as ISO 14001 and ISO 45001 Document Control

  • Module 4: Document Requiring Control

  • Module 5: Differences Between Document And Record

  • Module 6: Establishing Effective Document

  • Module 7: Approving Document and Identifying Changes also Revision Status

  • Module 8: Making Document Available At Point Of Use

  • Module 9: Making Document Legible and Identifiable

  • Module 10: Controlling External Documents and Obsolete Documents

  • Module 11: Controlling Forms  

  • Module 12: Formatting Documents

  • Module 13: Maintaining Effectiveness By Continual Improvement Of The Documentation System

  • Module 14: Leadership In Managing the Documentation System

Get To Know The Trainer

Trainer Shager


Shager a highly motivated South East Asia (SEA) level Trainer has an extensive work experience of 25 years. He carries a wide-ranging experience of more than 20 years with many Public Listed Companies in Malaysia. His contribution to enriching people’s experiences is supported in training with “Real Experiences Sharing” and not notes bound.

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RRP RM1,550/DAY   SAVE RM480

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