Emotional Intelligence (Online Training)

Course Objectives

Emotional Intelligence – EQ – is a relatively recent behavioural model, rising to prominence with Daniel Goleman’s 1995 Book called ‘Emotional Intelligence’. The early Emotional Intelligence theory was originally developed during the 1970s and 80s by the work and writings of psychologists Howard Gardner (Harvard), Peter Salovey (Yale) and John ‘Jack’ Mayer (New Hampshire). Emotional Intelligence is increasingly relevant to organizational development and developing people, because the EQ principles provide a new way to understand and assess people’s behaviours, management styles, attitudes, interpersonal skills, and potential.

.Participants will learn to:

  • Identify and Recognize Factors that Affect EQ
  • Gauge EQ Level
  • Identify and Recognize the Different Levels and style in Communication
  • Reasons that Hinders People from Progressing at Work
  • Understanding Self and What Others Think of Them 
  • That Inappropriate Values and Belief Systems can Hinder our Progress
  • Positive Attitude and the Right Choice Guides us Forward
  • How Emotional Intelligence can actually Hinder or Help us

Target Audience

This program is for all Staff who are interested in achieving better things life has to offer, both personally and at work


This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.

Course Modules

  • Module 1: Understanding Yourself
    – Understanding Yourself, Your Goals, Intentions, Responses, Behaviour and all
    – Motivation
    – Self-Awareness
    – Belief System
  • Module 2 – Interpersonal Communication and Change
    – Effective Communication Skills
    – Barriers to Communication
    – Introduction to NLP Neuro Linguistic Programming (NLP) Basics
  • Module 3 – Emotional Intelligence (EI)
    – Define Emotional Intelligence
    – Describe the Four Components of EI
    – Describe the Importance of Emotions and EI
    – EQ Self Evaluation and Assessment
    – Determine my Strengths
  • Module 4 – Personal Goals
    – SMART Goals
    – Individual Exercise – Mind-Mapping
    – Developing Strategies – Exploring your SWOT
    – Individual Exercise – SWOT – Strength, Weakness, Opportunity & Threat
    – Taking Action
    – Dealing with Failures
  • Module 5 – Positive Attitude and Choice
    – Types of People and Attitude
    – Self-Assessment – Self-Image Inventory
    – Maintaining a Positive Attitude
    – Gaining Control of your Attitude
  • Module 6 – Journey Into Awareness
    – Determine My Strengths
    – Figure out what Motivates Me
    – Assess My Limitations
    – Gain Understanding and Insight into My Personality and Values
    – Find out What are Others Perception of Myself Group activity – “The Social Mirror”

Get To Know The Trainer

Trainer Anita


Anita has intense dedication towards improving personal and organizational performances. With a track record of 9 years in the corporate sector, Anita brings extensive experience from the corporate world and is now considered amongst the new breed of dynamic “Human Relations Trainers” blending practical concerns. She is a certified NLP Practitioner who believes one needs to be able to communicate with and influence oneself, family, friends, colleagues or clients. She believes that professionally, everyone needs to understand how important it is to be able to make oneself understood and to influence effectively. It takes a real skill to understand and grasp new concepts quickly from others and to be able to communicate at all levels.

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RRP RM1,150/DAY   SAVE RM325

*T&C Applies


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