Live Virtual Training (Most Popular!) > Effective Email Writing

Effective Email Writing

Course Objectives

Identify common mistakes made when writing emails
Use the 4-point method to write emails
Write simple, clear, and focused emails to communicate effectively
Apply best practices to manage their emails and inbox

Target Audience

Non-executives and executives who need to improve their email writing skills to be more clear, concise, and precise.

Methodology

This course is highly interactive and uses diverse teaching methods (i.e. lectures, self-assessment, group discussions and writing assignments) to accommodate different learning styles.

Course Modules

MODULE 1 : Introduction
MODULE 2 : The Top 10 Pitfalls of Email
MODULE 3 : Electronic Rapport Technique
MODULE 4 : The 4-Point Plan
MODULE 5 : Writing Practical Emails
MODULE 6 : Email Management Best Practices

Get To Know The Trainer

Trainer Indy

4.5

Indy has more than 13 years of experience in the IT-BPO (Information Technology-Business Process Outsourcing) industry. He has worked for VADS Bhd., Atos Services (M) Sdn. Bhd., DXC Malaysia Sdn. Bhd. and Thomas Duryea Logicalis Asia Pacific MSC Sdn. Bhd. He is an experienced Technical Support Engineer, Quality Specialist, Service Improvement Specialist, Professional Trainer and Training and Quality Manager. He specializes in soft-skills and leadership development programs.

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COURSE DETAILS

COURSE INCLUDE

ALL IN FROM ONLY

RM1,199/DAY

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

4.7

LF
LEONG WENG FAI
Manager / Supervisor, Accounting and Finance
5
This course is really value for money. I learned my mistake done before and looking forward to improve after attending this training course. Thanks a lot to the trainer.
GS
Guneshwary Shanmugam
Junior Executive, Others
5
The training was very engaging and informative!
UM
UMA DEVI MUNIYANDI
Senior Executive, IT Management
5
Good training information as able to apply in day to day life in working or personal communication.
VG
Vishaali C Gandhi
Junior Executive, Others
5
Very experienced trainer, never a dull moment in the sessions!
MM
Maisarah Mukhtar
Junior Executive, Accounting and Finance
5
AK
Amirah Muhamad Kahiri
Junior Executive, IT Management
5
Mr Peragaladum conveys the important points in a good flow and clear objectives. I personally love on how everyone is criticised positively and professionally, so we would know the common bad practice and improve our writings. Thank you.
CH
Chin Siew Hong
Manager / Supervisor, Administration / Secretarial
5
KA
Kantha Appana
Senior Executive, Quality Assurance
5
RG
Richie Gee
Senior Executive, IT Management
5
TM
Tan Seam Mee
Senior Executive, Customer Service / Hospitality
5
Nz
Nadiah zulkifli
Junior Executive, Engineering
5
AS
Amira Shah
Junior Executive, IT Management
5
NM
Nursuzila Bt Ahmad Maulana
Executive, Procurement / Purchasing
5
Should do yearly training to enhance our english and writing skill
ia
irizun ahmad
Manager / Supervisor, Research and Development
5
SA
Sri Asmawati
Executive, Sales
5
HH
HASNAH HASSAN
Executive, Others
5
NA
Norhani Amin
Senior Executive, Quality Assurance
5
DV
Danial harith Vijay
Junior Executive, Manufacturing / Production
5
Excellent
NF
NUR FARAH WAHIDAH BINTI SCHUL FAJAR
Junior Executive, Quality Assurance
5
Gain Something Useful
This training provide useful information for me to apply in future. The class is also fun and not stressful. Thanks to Mr.Indy.
S(
Sue Suet Hui (Crystal)
5
CK
Chue Cheng Kuan
5
SR
Siti Fatimah Binti Abdul Rahman
5
HN
HariPrasad Nagarajan
5
Excellent
GK
Govind Raju Kodi
5
NI
Nurulhuda Binti Ibrahim
5
IO
Intan Azura Binti Omar
Executive, Procurement / Purchasing
4
4
Very good presentation
SA
Syed Azhar
Manager / Supervisor, Research and Development
4
SB
Syed Ahmad Rifa'i Al Yahya bin Syed Bakar
Manager / Supervisor, Marketing / Design
4
AJ
Ahmad Nazri Bin Jakariyah
Junior Executive, Manufacturing / Production
4
MM
Mohd Amiruddin Bin Mardzuki
Assistant Manager, Warehousing / Logistics
4
CK
CHIN SEOK KUEN
4
AA
ASHRAFF YAKOUB ASMAYADI
Assistant Manager, Marketing / Design
3
ls
lee siew siew
3