Effective QA/QC Management (Online Training)

Course Objectives

  • Understand the basic roles and responsibilities of a Quality Control/ Quality Assurance functions.
  • Understand the basic concept of “quality” and how it fits into an organisation’s products, services, and strategies.
  • Define the differences between Quality Control and Quality Assurance.
  • Adopt quality methodologies that have been in used in the relevant industry.
  • Overcoming quality-related challenges.
  • Acquire the methodologies to detect, collecting data/ information, recording and reporting anomalies.
  • Equip oneself with essential measuring and monitoring quality tools.
  • Evaluate the quality level statistically.

Target Audience

This course is designed to enable for QA/QC personnel to acquire the essential knowledge and skills in order to establish an effective QMS or interested in developing and advancing their career on the subject.


This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.

Course Modules

  • Module 1 – Quality Control & Quality Assurance
    – Introduction Quality Control & Quality Assurance
    – Understanding The Needs of Quality Management System
    – Understanding Customers’ Needs and Expectations?
  • Module 2 – Managing Quality Effectively
    – Understanding The Juran’s Trilogy for Effective Quality Planning, Implementation, Control And Improvement.
    – Identifying The Challenges Relating To The 3 Components (I.E. Planning, Control And Improvement).
    – Understanding The Objective of QA/QC
  • Module 3 – Cost Of Quality
    – Understanding The Cost Of Quality
    – Understanding Being Effective and Efficient by Eliminating The 7 Wastes
    – Applying The COQ Applications for Quality Assurance
  • Module 4 – A Process Approach To For Effective QA Management
    – Understanding the Process Model for Effective QA
    – Understanding the Scope of a Process
    – Risk Management for Effective Prevention Through FMEA
    – Effective Operations Planning and Control Through SPC Applications
    – Monitoring, Measurement, Analysis and Evaluation
    – Effective CAPA System
    – Case Study: Process-Approach to Risk-Based QMS


Get To Know The Trainer

Trainer Lim


Aside from being a quality management consultant, Lim is a certified corporate coach and holds certification as an ARTDO International's Certified Training Professional, approved Industrial Expert (PIND) and panel consultant for Jawatankuasa Penasihat Pembangunan Kemahiran (JPPK). Kim Yook’s forte is in quality management systems, including ISO 9001, ISO 14001, OHSAS 18001 and ISO/TS 16949 to various industries. He also has experience in the areas of design, preparation, administration and delivery training in quality and technical subjects such as Quality and Non-Quality Management Systems, Quality Control Circles, QC 7 Tools and New QC Tools, Automotive 5-Core Tools (PPAP, APQP, SPC, FMEA and MSA), Supervisory Skills, Train-the-Trainer and 5S Implementation and Auditing.

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RRP RM1,250/DAY   SAVE RM375

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