Managing Uncertainty and Business Continuity During Crisis Situations (Online Training)

Course Objectives

The turn of this decade had seen many changes in our business world and how we operate. As the New Normal are here to stay, there is an imminent need for us to response to the situation we are encountering today. Unlike in the past, we can no longer be complacent and wait for opportunities to come by.

Therefore, we need to equip ourselves with crucial new knowledge and skills to Manage Uncertainties and Business Continuity. These essential knowledge and skills would include self-management & motivation, crisis team leadership, business continuity measures and effective remote engagement.

By acquiring these crucial assets, managers and leaders are able drive the organization ahead in these trying times and adversities. The only way is out now is Forward.

Participants will learn how to:

  • To acquire the crucial knowledge & skills in managing uncertainties
  • To re-strategize critical actions that are most relevant for business continuity
  • To lead team in achieving business results during crisis & uncertainties
  • To manage self & people in handling difficult situations
  • To improve overall organization Effectiveness, Productivity, Cost, Profits, Morale & Customer Satisfactions

Target Audience

  • Managers, Executives & Professionals
  • Those who require creativity in problem solving & decision making at work
  • All departments are welcome


This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.

Course Modules

  • Module 1: Introduction
    – Context Setting
    – Course introduction
    – Discussion : Organization problems in current situation

  • Module 2: Business Situation & Uncertainties
    – Business & Crisis situations
    – Economy Uncertainties & Impact
    – The New Normal

  • Module 3: Keeping Personal Self Intact
    – Mental Health & Motivation
    – Fixed vs Growth Mindset
    – Workshop : Growth Mindset Shift

  • Module 4: Perspectives Of Work
    – Functional Manager vs Business Leaders
    – Essential Entrepreneurship Views
    – Handling Challenges as a Leader

  • Module 5: Management & Leadership Factors
    – How Leaders influence business results
    – POSDC Management Approach
    – The 4-Leadership Styles

  • Module 6: Analyzing Business Situation
    – 5W2H Business Situation Analysis
    – Organization SWOT Analysis
    – Workshop: 5W2H & SWOT

  • Module 7: Opportunities Within
    – The 2-Key Business Aspects
    – Identifying New Opportunities
    – Structuring New Strategies

  • Module 8: Vision Boarding
    – Identifying Key-Activities & Goals
    – Assigning Tasks & Scheduling
    – Workshop : The Vision Board

  • Module 9: Delivering The Results
    – Effective Meeting Structuring
    – Setting Commitments
    – Delivering Results

  • Module 10: Leading The Charge
    – Remote Engagement Techniques
    – High Impact Engagement Activities
    – Games : Lie to Me

  • Module 11: Reflection
    – Q&A & Feedback
    – Learning Summary
    – Endgame

Get To Know The Trainer

Trainer A.D


Advance is a highly motivated Corporate Trainer with experience in training small and large groups across diverse industries. He is capable of leveraging learning concepts-methodologies to design, develop, and deliver successful training programs. He also provides customization of corporate programs and consultancy for various clients and industries. During his early industrial employment, he had acquired 16 years of core skills in various sectors of engineering, consultancy and HR Management fields. With actual hands on work-employment experiences, he understood well of the clients’ organization essential problems and challenges.

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RRP RM1,715/DAY   SAVE RM516

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