Live Virtual Training (Most Popular!) > Problem Solving Using 7QC Tools
The objective of this program is
Managers, quality executives, officers and relevant staff who are involved in solving management problems.
This program involves a wide range of learning approaches, including self – assessment, case studies, small group activities and discussions, interactive lectures, experiential learning, group assignments and exercises and presentation and critique.
MODULE 1 – INTRODUCTION
-What is 7QC tools
– What are the tools ?
-Quality Control Circles
-Training objective
-What are problems?
-How to solve problems
-Systematic approach: PDCA cycle
MODULE 2 – DATA COLLECTION
-Effective 7QC tools techniques for data collection
-Checksheet
-Checksheet workshop
-Stratification Diagram
-Stratification workshop
-Graph
-Graph workshop
-Histogram
-Histogram workshop
MODULE 3 – IDENTIFY PROBLEMS
-Pareto diagram
-Pareto diagram workshop
-Set target
-Set strategy
-Data collection and problems identification workshop
MODULE 4 – IDENTIFICATION AND ANALYSIS OF ROOT CAUSES
-Flowchart analysis
-Flowchart analysis workshop
-C&E Diagram
-C&E Diagram workshop
-Scatter Diagram
-Scatter Diagram workshop
MODULE 5 – PLANNING THE IMPROVEMENT
-Control Chart
-Control Chart workshop
-Generating ideas
-Reporting ideas
MODULE 6 – IMPLEMENTING IMPROVEMENT
-Carrying out ideas
-Measure results
-Improvement and results workshop
-Review effectiveness
-Presentation
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Tej is one of the pioneers in quality system management development in Malaysia. Tej has been involved in quality management consulting and training for the past twenty five years. His last position was the Managing Consultant of a UK based international consulting firm’s Regional Office in Kuala Lumpur. Tej has trained over 50,000 personnel worldwide.
FREE QUOTATION!
THIS PUBLIC COURSE INCLUDES
*T&C Applies
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