Relationship Selling (Online Training)

Course Objectives

Relationship selling is based on win-win methods that create sustainable relationships. The problem with one-off selling is a situation where you want the customer to come back again. If they are at all unhappy then they will go elsewhere next time and worse still, they may tell their friends
not to buy from you either.

Target Audience

The whole workforce 

Methodology

This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.

Course Modules

  • Module 1: Introduction

    – What Is Relationship Selling?

  • Module 2: What Influences People
    – 5 Things You Can Do

  • Module 3: Ways to Form Relationships
    – Maintain Contact
    – Listen To The Emotional Cues

  • Module 4: Create High-Value Relationship
    – Understand Client Priorities
    – Establish Your Network

  • Module 5: ​Ten Tips for Relationship Selling
    – Customer Centered Selling

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COURSE INCLUDES

COURSE BENEFITS

ALL IN FROM ONLY

RM2,500/DAY

RRP RM3,000/DAY   SAVE RM500

*T&C Applies

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