Strategic Performance Measurement And Appraisal

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Course Objectives

Developing the right performance measurements is the foundation towards organizational effectiveness, and yet, it is still a big challenge for most organizations. The right performance measurements setting ascertains the correct selection and deployment of performance indicators, which is essential to ensure that all resources and effort are focused on achieving business strategy. This workshop offers you the insightful approach and practical guide to make performance measurements setting a winning initiative.

  • Explain the importance of measuring and appraising workforce performance,
  • Describe the FOUR (4) key performance perspectives as of the Balanced Scorecard,
  • Translate workforce key performance areas into key performance indicators,
  • Apply a systematically structured method to manage and assess workforce performance measurement.

Target Audience

Senior Executives, Managers and Senior Managers

Methodology

This Stimulating Program Will Maximize Understanding And Learning Through Lecture, Video Clip Presentation, Interactive Group Discussions role-Playing, Personal Reflection Canvas traffic JAM Activity, Demo Coaching Live Coaching Session zoom Activity

Course Modules

  • MODULE 1- THE IMPORTANCE OF MANAGING AND APPRAISING WORKFORCE PERFORMANCE
  • MODULE 2 – APPLICATION OF BALANCED SCORECARD IN MANAGING AND APPRAISING WORKFORCE PERFORMANCE
  • MODULE 3 – TRANSLATE WORKFORCE KEY PERFORMANCE AREAS INTO KEY PERFORMANCE INDICATORS

Get To Know The Trainer

Trainer Paul

 

Paul graduated with a Bachelor of Marketing and E-Commerce from University of Curtin, Australia. He also attained a Diploma in Hotel Catering and Management from the American Hotel and Motel Association. He is a Certified Trainer under the Pembangunan Sumber Manusia Berhad (Ministry of Human Resource, Malaysia).

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COURSE DETAILS

COURSE INCLUDE

RM1,199/DAY

*T&C Applies

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