The C.U.T.E Principle of Problem Solving and Decision Making

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Course Objectives

This training program will present the concepts for improving your emotional intelligence plus providing you with the systematically structured methodology towards effective problem solving and decision making. These concepts are easy to understand and all require considerable practice and skills to use them with success.

  • Control emotion and reaction when facing a problem,
  • Understand the problem from different perspectives,
  • Think of possible win-win solutions to make the best decision,
  • Evaluate your decision towards the right action.

Target Audience

Supervisors, Executives, Managers 

Methodology

  • This course is highly interactive and uses diverse teaching methods (lectures, self-assessments, group discussions, activities, Q&A, etc.)

Course Modules

  • Module 1: CONTROL Emotion and Reaction When Handing a Problem
  • Module 2: UNDERSTAND Workplace Problem from Different Perspectives
  • Module 3: THINK of best possible ‘Win-Win’ solutions to make the best decision
  • Module 4: EVALUATE your decision towards the right action

Get To Know The Trainer

Trainer Paul

 

Paul graduated with a Bachelor of Marketing and E-Commerce from University of Curtin, Australia. He also attained a Diploma in Hotel Catering and Management from the American Hotel and Motel Association. He is a Certified Trainer under the Pembangunan Sumber Manusia Berhad (Ministry of Human Resource, Malaysia).

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COURSE DETAILS

COURSE INCLUDE

RM1,199/DAY

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

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