Essential Supervisory Skills

Course Objectives

• Upon completion of this program, participants will be able to:
• Understand the role of a leader and supervisor
• Make the transition to leadership
• Effectively communicate with your team, superior, colleagues and others with whom you interact
• Manage your time and priorities
• Understand your legal responsibilities
• Manage performance and take effective corrective action
• Engage effective problem-solving skills
• Lead change

Target Audience

Supervisors, Managers, Team Leaders and employees who have subordinate to supervise

Methodology

The training will be conducted with a time distribution of 30% professional input theoretical wise and 70%
of practices. The training will be delivered by using training notes, audio visual aids, workshop, small group
discussion, management games activities for experiential learning training and applied situational
experiences. The class will be interactive and participation from participants are encouraged.

Course Modules

MODULE 1 – IDENTIFYING ROLES AND RESPONSIBILITIES?
MODULE 2 – NLP COMMUNICATION
MODULE 3 – UNDERSTANDING ORGANIZATIONAL BEHAVIOR
MODULE 4 – UNDERSTANDING YOUR PSYCHOMETRIC
MODULE 5 – DELEGATION
MODULE 6 – HANDLING INSTRUCTION GIVING (INSTRUCTION VS ORDER)
MODULE 7 – GENERATING CREATIVITY AS A SUPERVISOR
MODULE 8 – RESUMING ROLES AND RESPONSIBILITIES