The Polished Administrative Assistant: Keeping Those around You Organized, On Time and On Track

Course Objectives

• Understand the role and functions of Administrative Management in today’s business environment

•Organise, process and respond to electronic and paper communications to facilitate the flow of information in the workplace

•Apply time management and organisational skills to facilitate the completion of tasks and meet deadlines in the workplace

•Phrase your sentences efficiently to persuade others for your product or idea via report or email

•Say No and be loved for it! Practice being assertive but viewed positively by others

•Deliver your potentially negative message and get a good response

•Identify the best approach to a stressful situation (Alter, Avoid, or Accept)

Target Audience

  • Executives
  • Administrative Staff
  • Office Staff
  • Secretary
  • Human Resources
  • Supervisors Of Administrative Staff

Methodology

Manage a network of working relationships

Communicate effectively

Manage time for themselves and others

Manage the performance of administrative staff

Organise and manage office administrative systems

Be proficient in professional administrative management skills 

Course Modules

  • Section 1: Start with Yourself
  • Section 2: Making Time Count
  • Section 3: Goal Setting
  • Section 4: How to Give Feedback?
  • Section 5: How to Say No?
  • Module 6: How to Request?
  • Section 7: Staging Meetings
  • Section 8: Managing Your Manager
  • Section 9: Looking After You

Get To Know The Trainer

Trainer Vigneswaran

 4.5

Mr Vigneswaran has been involved in lecturing, research, management, sales and training for more than 14 years in the field of Electrical Engineering, Manufacturing sector, Higher Education, Sales and Marketing. He is a Certified HRDC Trainer. In 2021, he was awarded the Certified Blockchain Expert by the prestigious Blockhain-Council (USA), Inbound Marketing Certified and Social Media Certified in Applying Inbound Social Media...

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COURSE INCLUDES

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RM0/DAY

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

4.9

  • 90%
  • 10%
  • 0%
  • 0%
  • 0%
  • MS
    Mohd Iqbal Syauqie bin Abd Shukor
    Senior Executive, HR / Learning and Development

    5

  • S@
    Samsiah Binti Tamrin @Sha
    Assistant Manager, Operations

    5

    The best speaker and easy going to understand ehat he have thought.
  • MA
    Meor Muhammad Aqib Bin Meor Azli
    Executive, Others

    5

    The training is very good!
  • mm
    mohamed fahrulnizam bin mazura@hassan
    Senior Executive, IT Management

    5

  • NZ
    Nur Afifah Binti Zamri
    Executive, Others

    5

  • KE
    Khor Eileen
    Assistant Manager, Marketing / Design

    5

  • RA
    ROZAIBAAH BINTI CHE AMAT
    Senior Executive, Accounting and Finance

    5

  • AK
    Azuwa Kamilah binti Mohd Khairuddin
    Assistant Manager, Operations

    5

  • AN
    Amuta Kumaran Naidu
    Senior Executive, HR / Learning and Development

    5

  • KJ
    Kamal Jasmani
    Senior Executive, IT Management

    5

  • MB
    Muhammad Nizam bin Baharin
    Senior Executive, Warehousing / Logistics

    5

    Do join and enjoy the training
  • WA
    Wan Mohd Sofwan Wan Ahmad
    Senior Executive, IT Management

    5

    Good and magnificent trainer
  • Sk
    Syed mohd azizul bin syed kamarudin
    Senior Executive, Customer Service / Hospitality

    5

    Good
  • AA
    Asriza Bin Anwar
    Senior Executive, Customer Service / Hospitality

    5

  • AD
    Andrea Gracie anak Daniel
    Senior Executive, Operations

    5

  • DZ
    Dania Dzumira binti Zulkurnain
    Senior Executive, Others

    5

  • Nn
    Norzaila ngadiman
    Assistant Manager, Operations

    5

  • Ir
    Intan ardina binti ramli
    Senior Executive, Customer Service / Hospitality

    5

  • MA
    Mohd Asri Syafiq Bin Ashaari
    Executive, Customer Service / Hospitality

    5

    All is good
  • AF
    Asrul Rezman Bin Muhammad Fauzi
    Executive, Customer Service / Hospitality

    5

    Na
  • TC
    Tan Xin Chyi
    Senior Executive, Accounting and Finance

    5

  • NN
    Nisaa Mohd Nasir
    Executive, Warehousing / Logistics

    5

  • TW
    Tan Yi Wen
    Junior Executive, Others

    5

  • YL
    Yau Shuk Lin
    Assistant Manager, Accounting and Finance

    5

  • sg
    siti nur marlia bt mohamed ghazali
    Executive, Accounting and Finance

    5

  • AF
    ANG SHAR FERN
    Executive, Accounting and Finance

    5

  • VL
    VONG SHAN LEE
    Assistant Manager, Marketing / Design

    4

  • Ct
    Choong yoke teng
    Senior Executive, Sales

    4

    You can let it try
  • AC
    ANG YI CHIEN
    Senior Executive, Accounting and Finance

    4

OF 3Next

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