Office Administration > The P.A (Personal Assistant), the Gatekeeper

The P.A (Personal Assistant), the Gatekeeper

Course Objectives

To identify roles and responsibilities as defined in the OC
To be the go-between
To plan, organize, lead and control departmental needs
To maintain working relationships
To ensure success of the department

Methodology

All Adult and Experiential Learning Principles will be applied

Course Modules

Module 1: Understanding the Organisation Chart
Module 2: Roles and Responsibilities
Module 3: Use of Efficiency Tool
Module 4: Personalities in the Office
Module 5: Executing the SMARTER objective
Module 6: Mini De-stressing Techniques

Get To Know The Trainer

Trainer Fakitah

4.5

Kit is a speaker for the local and international audiences. She has served organisations varying from the SMEs to the multinationals with clients from the tea lady right up to the CEO. Her background ranges from corporate, industrial, academic to research. She has done a stint as the Administrator of United Nations Global Compact Local Network, Malaysia.

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