Emotional Excellence At Workplace

Course Objectives

Upon completion of this program, participants will be able to:


• Gain knowledge of the meaning of emotional intelligence and its benefits
• Distinguish the different types of emotion to be used to guide your thoughts and actions
• Understand self-awareness is the foundation of emotional intelligence
• Develop strategy to utilize the acquired knowledge to monitor self and other’s emotions to build
• better relationships
• Understand the importance of knowing your “emotional hijacker” that affect your well being

Target Audience

This program is a must buy-in for all levels of staff, especially leaders and individuals who want to
optimize personal life with ready available internal resources
Level for Front-line and above

Methodology

This stimulating program will

• 40% theory learning, 60% activities-based workshop
• Profiling and various assessments
• Group activity and discussion
• Role-play and discussion
• Video watching and discussion
• Stress management therapy session

Course Modules

• Module 1 – Emotional Excellence Foundation
• Module 2 – Emotional Intelligence and Personal Effectiveness
• Module 3 – Emotional Intelligence and Social Effectiveness
• Module 4 – Get On Top Of Stress to Improve Relationship