HRM : How To Manage And Conduct Performance Appraisals

Course Objectives

  • Increase confidence to deal with challenging behavior and performance related issue while getting the best from those who are performing well
  • Know how to give and receive constructive feedback
  • Recognise how to tailor interventions to meet individual needs
  • Deal with poor performance in a positive manner to increase productivity
  • Understand the overall process of performance management
  • Assess your team to understand their motivational needs
  • Apply the developmental approach in performance management and coach employees with their Individual Development Plans
  • Plan, Organise and Implement performance reviews
  • Manage effective performance appraisals
  • Deal with difficult appraisees
  • Preparation for effective appraisal meetings

Target Audience

Line Managers and Team Leaders who are directly invloved in managing the human capital in all functions in the organization.

Methodology

This module employs a practical workshop-style “active-learning” approach which includes interactive lectures, small group work activities and presentation, simulations, experience sharing, story analysis, games/group activities and case studies related to the organisation’s actual business will be used as much as possible.

Course Modules

  • MODULE 1 : THE PERFORMANCE MANAGEMENT PROCESS

  • MODULE 2 : PLANNING FOR PERFORMANCE

  • MODULE 3 : SETTING EXPECTATIONS AND GOALS

  • MODULE 4 : MANAGING AND COACHING PERFORMANCE

  • MODULE 5 : APPRAISING PERFORMANCE

  • MODULE 6 : OVERCOMING PROBLEMS WITH PERFORMANCE APPRAISALS

  • MODULE 7 : CONDUCTING THE PERFORMANCE APPRAISAL MEETING

  • MODULE 8 : REWARD REVIEWS

  • MODULE 9 : CREATING DEVELOPMENT PLANS

Get To Know The Trainer

Trainer Ismail

 4.5

Ismail has 22 years of working experience, having held several executive and managerial positions, including about 12 years in education and training. He started his career as a Technical Officer with the Ministry of Education, Malaysia. He then joined a privately-run educational institution in Kuala Lumpur as a Principal. He was later appointed to be the Head of Human Resources and was responsible for the training and development of about 100 teaching and administrative personnel. Before becoming a full-time training consultant, Ismail served as the Central HR Training Coordinator for Standard Chartered Bank Malaysia Bhd.

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