Developing Emotional Intelligence (EQ): Enhance Self-Control, Networking, Teamwork, Performance, and Decision Making

Course Objectives

• Use Emotional Intelligence to maximise the effectiveness of your communication with others and feel better about yourself
• Identify the main EI competencies and know how each area can contribute to your personality and interaction with others
• Recognise and understand your moods and emotions and their effect on others
• Manage and regulate your emotions to make sure they don’t disrupt your behaviour
• Control and guide your emotions so you can achieve more, boost yourself and vastly increase your productivity
• Establish rapport with others and improve the effectiveness of your communication
• Understand others’ feeling when interacting with them and become a trusted person in their network
• Understand others needs systematically and respond accordingly to get maximum results in your interactions with them

Target Audience

Senior Manager, Managers, Office Managers, Assistant Managers, Supervisors, Team leaders, Engineers & Senior Engineers, Executives & Senior Executives.

Methodology

Lecture, Individual & Group Activity, Feedback Sessions, Discussions, Demonstration, Business Games

Course Modules

Module 1: Introduction to EI
Module 2: Self-Awareness
Module 3: Self-Management
Module 4: Self-Motivation
Module 5: Empathy
Module 6: Social Awareness
Module 7: Relationship Management