Emotional Intelligence for Work life Excellence

Course Objectives

• Gain broad view on the 4 core skills of emotional intelligence (EI) to inspire trust and influence stakeholders including colleagues, team members and clients
• Identify your EI strength and areas for development
• Acquire EI strategies to build your EI competence at work and in life
• Develop emotional resilience in ability to engage in difficult relational situations
• Apply techniques to listen with empathy for results
• Apply self-talk techniques to manage yourself under stress

Target Audience

Suitable for any level and position within the workplace who seek to enhance their current Emotional Intelligence.

Methodology

• 30% theory learning, 70% activities-based workshop
• Fun-filled hands-on activities, profiling, video watching, case studies and role play to ease understanding
• Group discussion and presentation
• Learn Relaxation therapy to manage emotions
• Personal enhancement plan

Course Modules

• Module 1 : The changing work rule – new yardstick
• Module 2 : Introducing Emotional Intelligence foundation
• Module 3 : Raising personal emotional intelligence (EI) competence
• Module 4 : Raising social skills and relationship competence