Learning Valuable Emotional Intelligence (EI) Skills For Success At Work

Course Objectives

• Interpret, manage & deal more effectively with emotions at work
• Practice core skills required for emotional intelligence: self-management, self-awareness, self-regulation, self-motivation & empathy
• Cultivate success through emotional awareness & your primary psychological make up
• Master the skills of optimism & internal motivation at work
• Articulate your emotions using the right verbal & non-verbal language
• Implement EI concepts & techniques in the workplace
• Build productive, stronger working relationships – handle difficult inter-personal issues more effectively
• Come to terms with your underlying emotions – what you & others really want
• Taking intelligent action & be fully aware of emotion based decisions
• Learn to develop others, manage change
• Be able provide inspirational & empathetic leadership
• Lead & collaborate with an effective team
• Identifying & charting your true identity as a Super Hero at work!

Target Audience

This course is recommended for ALL who would like to learn how emotions affect performance at work, how to use practical & effective strategies to manage emotions in difficult situations. Powerful, flexible tools & techniques are taught for behaving & communicating effectively.

Methodology

To make the training effective & thought provoking yet lively & entertaining, the trainer utilizes a combination of various training methodologies including a combination of expert input plus practical sessions:

• Group Discussions, Presentations, Video Clips
• Brainstorming Sessions, Practical Hands On Sessions
• Group & Individual Exercises
• Demonstrations, Games & Activities
• Creative Music, Visualization
• Notes & Hand Outs

Course Modules

Module 1: UNDERSTANDING & EVALUATING EMOTIONAL INTELLIGENCE (EI)
Module 2: SELF AWARENESS – NAMING THAT FEELING
Module 3: REALISTIC SELF ASSESSMENT
Module 4: SELF REGULATION – NAVIGATING YOUR EMOTIONS
Module 5: APPLY CONSEQUENTIAL THINKING
Module 6: EMOTIONAL BREAKTHROUGH
Module 7: EXERCISING OPTIMISM & SELF MOTIVATION
Module 8: DEVELOP SOCIAL AWARENESS & SOCIAL SKILLS AT WORK
Module 9: RELATIONSHIP MANAGEMENT & SOCIAL SKILLS
Module 10: EMOTIONAL EVOLUTION … ASCENDING HERO