Mastering Emotional Intelligence (EQ) For Effective Communication & Interpersonal Relationship

Course Objectives

  • Improve Relationship Management and Interpersonal Skills
  • Improve your skills to manage others
  • Improve communication
  • Reduce conflict
  • Achieve calmness and Composure
  • Building better team
  • Improve perseverance in difficult time

Target Audience

This program is suitable for Executives, Managers and Supervisors.

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities.

Course Modules

Module 1: Improving Your EQ to Enhance Your Interpersonal Skills
Module 2: Master The Effective Communication Skills
Module 3: Master The Effective Listening & Empathic Skills
Module 4: How Manage Your Emotion and To Achieve Self-Control To Overcome Challenges in Work and Personal Life
Module 5: Conflict Management & Teamwork
Module 6: Apply Self-Talk Techniques To Manage Stress

Get To Know The Trainer

Trainer Casey

 4.5

Casey , a 27 years sales, management and team building training specialist is acclaimed as one of Malaysia’s most dynamic and inspiring public speaker since 1985 and has steadily increased his stature as one of the leading speakers in this region.  He holds a Bachelor Degree in Applied Economics from University of Malaya and a Diploma in Management from the US. Fluent in three (3) languages, (English, Bahasa Malaysia, and Mandarin), he is an extremely sought after training specialist both locally and internationally

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COURSE INCLUDES

COURSE BENEFITS

ALL IN FROM ONLY

RM2,670/DAY

RRP RM3,820/DAY   SAVE RM1,150

*T&C Applies

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