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In this program, you will learn how to:
Tackle the different types of stresses & anger in yourself and in people you meet
Enhance your emotional strength and congruency
Overcome situations and confrontations with stressed & angry people
Handle angry customers and colleagues with professionalism
Open to all
15% interactive lecture
70% participative activities
15% group discussions
Module 1 – Fundamentals of Stress & Anger Management
Module 2 – Steps in Enhancing your People management
4.5
A fiery & zany speaker, Dr. Alvin, uses his more than 15 years’ academic and professional experience to create training modules that are fun and result-driven, based uniquely on Drama Psychology. He conductsworkshop for all corporate levels and diverse.
FREE QUOTATION!
THIS PUBLIC COURSE INCLUDES
*T&C Applies
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